Technical Sales Representative

Full-time position

**Reports to**: Sales Manager

A.R. Thomson Group was established in 1967 as a regional manufacturer and distributor of gaskets and other fluid containment products. We are family-owned and operated and have expanded our presence across Canada to meet increased demand for these products in oil and gas production, petrochemical, oil refining, and pulp & paper industries.

**General Accountability**:
As a Technical Sales Representative, your primary function will be personal selling in the field to both existing and prospective customers. The TSR is the direct link between our organization and its most valuable asset - our customers. This role requires a hunter mentality, superior interpersonal skills, and the ability to be an active listener. The Technical Sales Representative must have the intuitiveness to identify opportunities and the skills required to seize those opportunities.

The A.R. Thomson Engineered Solutions Inc. (ARTES) location in Red Deer specializes in manufacturing metallic hose, expansion joint products and custom CNC machined product. Our Red Deer location acts as the central hub for engineering services and provides technical expertise for all products and support to sales and manufacturing in all locations.

**Roles & Responsibilities**:

- Review customer bid packages and source the raw materials and processes required to meet bid package specifications for manufactured parts
- Demonstrate a high level of competence and accuracy when creating part numbers, descriptions, BOM’s, routings, costing/pricing conditions, etc.
- Provide customers with accurate information on the company’s products and services
- Respond to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations. Proactively follow up on quotations and customer information requests, directly interacting with customers

**Health & Safety Commitment**:
All employees are responsible to work in a manner that safeguards themselves, their co-workers, and other persons not engaged in the work but present on our site and the environment. Employees have three basic rights which are protected by law: (1) the Right to Know what hazards are present at their worksite; (2) the Right to Participate in keeping their worksite healthy and safe, and (3) the Right to Refuse work that they believe to be dangerous to themselves or others. Our 3 fundamental principles within the ARTES safety program are (1) Commitment to maintaining a safe and healthy workplace; (2) Compliance with Company Health & Safety requirements and OHS legislation; (3) Accountability for employees’ Health & Safety responsibilities to themselves and others.

**Qualifications & Requirements**:

- Minimum 2 years of industry-related experience in the industrial supply and manufacturing fields
- An understanding of drawing standards, tolerances and Bill of Materials (BOM)
- Experience using Microsoft Office products.
- Knowledge of applicable industry codes and standards such as ASME, CSA, ISO, etc. would be an asset.
- Strong technical, oral and written communication, interpersonal and negotiation skills
- Demonstrate ability to solve problems and adapt to changing priorities

**Salary & Benefits**:

- Very competitive salary
- Plus, the commission
- Plus, the mileage allowance
- Health Benefits include Dental & Vision care, life insurance, extended health care, long-term disability, and an employee assistance program
- Company Pension plan
- Bonus pays
- Paid time off
- Work anniversaries recognition
- Company events
- Endless growing opportunities

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Profit sharing
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Red Deer, AB T4E 0A1: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Work Location: In person