Program Manager, Planning and Evaluation

**Basic Function**:
The Program Manager, Planning and Evaluation is responsible for managing effectively and efficiently all aspects of the Program Planning and Evaluation Team. The Program Manager ensures that the requirements of the Ontario Public Health Standards (OPHS), protocols, guidelines and any other pertinent legislation are met by working with others to provide quality programs and services in the areas of program planning, monitoring and evaluation.

The incumbent will, in addition to managing the Program Planning and Evaluation Team, be a collaborator in helping build capacity for effective evidence-informed public health practice across the Division.

**Position Description**:

- Provide leadership in ensuring that evidence-informed programs and services are in place to meet the requirements identified in the Ontario Standards for Public Health Programs and Services, protocols, guidelines and any other pertinent legislation.
- Manage the program planning process to ensure that programs and services meet the needs of the residents of Haldimand and Norfolk.
- Monitor and analyse local health trends that may impact the delivery of programs and services and make recommendations for changes in programming or service delivery as necessary.
- Lead the development of the Annual Service Plans (ASP) and Operational Plans (Op Plan) for the different programs within the division.
- Monitor the implementation of the programs and services as set out in the Operational Plans (Op Plan) and Annual Service Plans (ASP).
- Stays abreast of current technical information and emerging issues in the field of program planning and evaluation.
- Effectively and efficiently manage human resources within the Program Planning and Evaluation Team of the Department.
- Ensure that highly qualified, professional personnel are in place to implement programs.
- Participate in recruitment, hiring, supervising, training, mentoring, supporting, coaching, and evaluating performance. Plan and organize work assignments for staff.
- Identify needs for outside services, review and evaluate submissions and award contract(s) in accordance with corporate policies.
- Effectively manage the financial resources of the Planning and Evaluation Team.
- Participate in the planning, monitoring and tracking of financial budgets allocated to the Program Planning and Evaluation Team.
- Allocate resources appropriately, sign invoices and review financial statements for selected programs.
- Effectively manage and be accountable for all aspects, including the financial resources of the Program Planning and Evaluation Team.
- Provide leadership and actively participate as a member of the Department Management Team.
- Provide leadership to standing and ad-hoc committees of the Department.
- Create and maintain policies, allocate fiscal and human resources, create strategic and operational plans.
- Provide leadership and support, and actively participate in focused efforts to improve quality and performance using quality improvement methods and tools to engage staff and drive change.
- Contribute to the identification and prioritization of areas for improvement within the six dimensions of quality (safe, effective, efficient, timely, person-centred and equitable).
- Engage with colleagues in a systematic approach to quality improvement, including the definition of the purpose and scope; development, testing and implementation of change ideas; and measurement of reach and impact.
- Communicate effectively (verbally and orally) with the community, local agencies, governing bodies, and ministry officials.
- Foster working relationships with community partners.
- Advocate for healthy public policies.
- Participate in media interviews and presentations to stakeholders and decision makers.
- Respond to inquiries from the public on all issues pertinent to role.
- Provide leadership in the development of a program monitoring and evaluation system to aptly capture the outcomes and impact of the different programs and services delivered by the division.
- Provide leadership in the development of evaluation methods and tools and the preparation of evaluation reports that are clear and succinct and present key information to different stakeholders.
- Ensure that evaluations are completed to acceptable standard.
- Lead the design and implementation a system to identify, analyse, document and disseminate results, lessons learnt, outputs, outcomes, and impact of programs and services.
- Other duties as assigned

**Requirements**:
**Knowledge and Experience**:

- Graduate degree in Epidemiology, Program Evaluation, Public Health, Health Administration, or related field.
- At least five (5) years’ experience in a leadership role preferred.
- Possession of Project Management and/or LEAN Six Sigma certification(s) will be considered an asset.

**Skills and Abilities**:

- Proven management and team leadership skills.
- Knowledge of human resources including working within