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Agile Coach, Digital Enterprise

2 weeks ago

Toronto, Canada Sun Life Financial Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Sun Life is embarking on a multi-year transformation to a Digital Enterprise, to move to a new way of working, bringing Business, IT and Operations closer together in delivering Client value. We are forming a mobilization team to kick-start new teams under Digital Enterprise.

The Agile Coach is an expert in Agile Practices. They are responsible for providing coaching, training, mentoring, impediment management, and leadership to facilitate collaboration, development consistency, and value delivery across multiple teams and departments. They will also train teams to resolve impediments and shift mindset and behaviors. They will act as role models by demonstrating the right mindset including a test and learn attitude, a bias for action, a passion to innovate and a willingness to learn.

**What will you do?**
- Act as a champion for Digital Enterprise and teams in Canada.
- Help stand up new agile teams and provide consulting and coaching to these teams to support their development and ongoing improvement to become self-organizing, self-managing and highly functional. This includes supporting the development of the Product Owner, Scrum Master and the team members.
- Facilitate an environment of continuous improvement and adoption of agile/scrum practices.
- Provide coaching on how to prioritize and manage items in the backlog and maintain a backlog 3 to 4 sprints ahead of the team
- Promote the Agile culture and mindset throughout the organization. This includes leading teams and influencing leaders and partners as they learn and adopt Agile practices by supporting them through coaching, mentoring, facilitating and teaching.
- Promote the use of DevOps technical practices and tools.
- Coordinate with other teams, facilitate preparation for Product Increment Planning, and support the Agile Release Train estimates for larger features and capabilities.
- Provide the educational support to the organization on Agile principles and Scrum/ Kanban practices or any additional Agile techniques to increase the Company-wide execution, innovation and overall maturity.

**What do you need to succeed?**
- 5 years of coaching experience in Agile delivery / transformation / training / coaching and is a discipline expert in agile practices (Scrum, SAFe)
- A test and learn attitude, a bias for action, a passion to innovate and a willingness to learn.
- Expert facilitator with mentoring, training and teaching experience
- Influencing skills in one on one scenarios and within a group. Uses emotional intelligence and humility to understand what motivates people to act.
- Collaborator in cross-functional teams on technology, design, business, and operations
- Organizational change management orientation- Hands-on experience and previous accountability for delivery outcomes using Agile practices
- Commitment to grow as an Agile Coach through continually improving your own skills and approaches- Undergraduate degree or college diploma in a Business discipline
- Agile Certification - PMP, PMI-ACP, PSM ,CSM, CSO or other Agile certification

**Travel Requirements**:
As a member of the Digital Enterprise Team you will be situated in our office in Waterloo or Toronto. Some travel may be required to our other locations (2 to 4 days a month).

**What's in it for you?**
- Flexible Benefits from the day you join to meet the needs of you and your family
- Pension, stock and savings programs to help build and enhance your future financial security
- Joining one of Canadas top 25 companies to work for, as recognized by LinkedIn
- Competitive salary and bonus structure influenced by market range data
- Being part of our journey in developing the next greatest digital experience

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

Sun Life is committed to the health and safety of all those in our workplaces and our communities. In accordance with Sun Life’s Vaccination Policy (Canada):

- Employees permitted to work remotely are required to be fully vaccinated against COVID-19 in order to attend a Sun Life office, Financial Centre or offsite location where activity related to Sun Life business occurs.
- Employees whose job duties require them to at