Real Estate Transaction Coordinator

2 weeks ago

Kitchener, Canada Compass Real Estate Advisors Full time

The Transaction Coordinator is an individual who relishes the opportunity to follow, implement, and manage multiple systems with mínimal supervision. The Transaction Coordinator is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.

The Transaction Coordinator is deeply committed to supporting the Operations Manager in achieving greater levels of success, and to growing her own skills, and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for leading additional team members to ensure all administrative tasks of the team’s business continue to be completed to high standards with maximum efficiency.

**Compensation**:
$42,500

**Responsibilities**:

- Follow, implement, improve, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
- Coordinate the purchase, installation, and maintenance of all office equipment
- Be the first point of contact in handling client inquiries or complaints
- Keep the Operations Manager informed regarding any problems or issues that need to be handled
- Check-in with clients on a weekly basis, keep listing agent up to date with communication
- Execute Client Touch Program (communicate weekly with Marketing Coordinator on material to use)
- Improve Action Plans on CRM systems to make sure they are running at the highest level to service our clients and agents
- Print marketing material at main office (Feature sheets, etc.)
- Create and monitor a client care referral system

**Qualifications**:

- Strong written and verbal communication skills
- Exceptional organizational and project management abilities
- Great ability to focus
- Concerned about doing things the right way
- Calm under pressure
- Learning based
- Service-based attitude
- Proven ability to succeed
- Ability to work with limited supervision
- Tech oriented

**About Company**
The mission of our company is to provide the premier customer service experience for each person we work with. The knowledge we’ve gained through years of working in the local market empowers us to provide our clients with the advice they need to make informed decisions.

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