Network Analyst

**Why WestJet**:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

**Join us, this is where your career story takes off.**

**Overview of role**:
The Intermediate Analyst, Network Services, is accountable for the implementation and operational support of **data network and network security technologies** in a highly integrated enterprise environment.

**Key deliverables / responsibilities include**:

- Administration of relevant technology within the Network Services portfolio (Cisco IOS/IOS-XE/NX-OS, Aruba Wireless, Infoblox DDI, F5 BIG-IP, Azure Networking, VeloCloud SD-WAN, **VMware NSX-T Data Center, Palo Alto Next-Generation Firewalls**).
- **Implement, configure, and maintain network security solutions, including firewall policies, intrusion prevention, URL filtering, and VPN services.**:

- Follow and/or develop methodologies and processes for ongoing maintenance, monitoring, and improvement of **network and security** integrity.
- Participates in change, incident, problem management tasks within the Network Services team.
- Manage diverse operational services, including, but not limited to:

- Design, procurement, configuration, and testing of **network and security** hardware/software.
- Patch and upgrade management for networking and **firewall** platforms.
- **Security and performance monitoring, alerting, and response.**:

- Troubleshooting and incident resolution for both connectivity and security issues.
- Collaborate with vendors and carriers during project implementation and incident management/resolution.
- Assemble, install, and relocate various types of network and **security** components, as required.
- Develop and maintain knowledge management artifacts, support runbooks, and transition-to-operations documentation for new solutions.
- Assist with gathering information and responding to **assessment, compliance, and** audit requests.
- Create and maintain network **and** **security** documentation, including topology diagrams, **firewall policy records**, and operational procedures.
- Participate within an on-call rotation providing after-hours incident support and remediation.

**Experience and qualifications**:

- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent combination of industry training and experience.
- 3+ years of hands-on experience with **enterprise networking** platforms, associated interfaces, and network management tools.
- **Exposure to network security administration, preferably with Palo Alto NGFW and/or other enterprise firewall solutions.**
- Working knowledge in two or more of the following vendor technologies:

- Datacenter networking (Cisco Nexus)
- LAN/WAN (Cisco IOS/IOS-XE)
- SD-WAN (VMware VeloCloud)
- Wireless (Aruba)
- Azure Networking
- Infoblox DHCP/DNS/IPAM
- **VMware NSX-T Data Center virtual networking and security**
- Experience with infrastructure-as-code (IaC) practices, Terraform, shell scripting, Ansible, and/or Python is an asset.
- **Familiarity with security best practices, firewall policy management, and segmentation design.**:

- Strong incident and problem management skills.
- Ability to determine root cause from outcomes, proactively address issues, and implement preventative measures.
- Excellent problem solving, time management, and multitasking skills with the ability to work independently and collaboratively.
- Exceptional verbal, written, and documentation skills.

**Preferred Certifications (Not Required)**
- Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)
- **Palo Alto Networks Certified Network Security Administrator (PCNSA)**:

- Microsoft Certified: Azure Fundamentals (AZ-900)
- **VMWare Certified Professional - Network Virtualization (VCP-NV)**

**The benefits of being a WestJetter**:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs

**About WestJet Group of Companies**

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet