Quick Lane Service Manager

6 days ago

Grande Prairie, Canada Hansen Ford Lincoln Full time

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service managers, our customers, and your team, will look to you for guidance, leadership and expertise.

**Responsibilities**:

- Conduct daily one-on-one client status meetings with each service advisor to identify potential service issues
- Monitor automotive repair/maintenance to prevent operational delays
- Work with your manager to set departmental objectives
- Recruit, interview and train service staff
- Maintain daily sales and production records as prescribed by upper management
- Review and evaluate service sales performance
- Staff technical teams relative to production requirements
- Remain current on new products and changes to existing products
- Maintain department finances within parameters established by upper management
- Assure proper repair-order flow/maximize productivity
- Monitor/control all warranty activity to ensure compliance with policies and procedures
- Adhere to dealership policy on client vehicle care and operation
- Administer payroll for service staff in cooperation with the payroll department
- Conduct performance evaluations
- Participate in operational planning
- Maintain the facility and equipment
- Conduct weekly department meetings/attend weekly manager meetings

**Education And/or Experience**

Degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

**Compensation**

Compensation is based on experience.

**Benefits**
- In addition to career-long personal development, our associates enjoy several benefits, including:_
- Health Insurance
- Dental Insurance
- Life Insurance
- Paid Holidays
- Employee Vehicle Purchase Program

**About Our Dealership**

Welcome to Hansen Ford Lincoln in Grande Prairie If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.

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