Lead Technology Program Manager

1 week ago

Mississauga, Canada Citi Full time

The Strategic Initiatives organization’s role is to partner (Key Enabler) with senior leaders across the Services, Markets, Banking and Functions (SMBF) technology organization to ensure proper governance over our top Strategic Initiatives and to provide end to end Program Management for our most important cross-asset regulatory programs. This position is part of a global team spread across Europe and North America with a mix of senior program managers and analysts. **Responsibilities**: - Identifies stakeholders and key organizations and build and manage relationships. - Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. - Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log. - Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management. - Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area. - Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program. - Surfaces risks or issues which may impact program delivery and ensure mitigation strategies are developed and executed when necessary. - Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly. - Exercises shared responsibility for budget, policy formulation and planning. - Manages team of employees located in various locations across Europe and Canada. - Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions. **Qualifications**: - 10+ years of Program and Project Management experience - At least 7-8 years of experience in the financial industry, preferably for a bank / broker-dealer - Has managed complex projects for a major investment bank - Solid grounding in capital markets (any asset class), preferably including around OTC derivatives - Experience of delivering on projects in geographically diverse, multi-team environments - Comfortable working with programs that straddle multiple Agile development teams (preferably skilled in scaling Agile to complex programs) - Ability to demonstrate a commitment to quality and attention to detail - Excellent interpersonal relationships with ability to influence and negotiate with stakeholders - Critical thinking and problem solving skills **Education**: - Bachelor’s/University degree or equivalent experience, potentially Masters degree - **Job Family Group**: Project and Program Management - **Job Family**: Program Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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