Community Service Worker

At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun

Sounds pretty great, doesn’t it? It is

This position works in our Neighbourhood Community Centre and Food programs. These Neighbourhood programs walk with our community to prevent and reduce the impacts of poverty, hunger, and isolation in Waterloo Region to contribute to a healthy, resilient community where all can belong and thrive. The Neighbourhood Program Leader will work with Community Development Workers to implement food programs and plan and lead evidence-informed programs for children, youth and adults at community centres in Waterloo Region.

*** This is a contract, full-time position (30 hours per week), from approximately June 23, 2025 to August 29, 2025. Schedule includes variable hours; generally daytime and weekday hours with occasional evening and weekend hours.**

**Valid G class driver’s license and access to a personal vehicle highly preferred.**

**Successful completion of a Police Records Check (Vulnerable Sector) required.**

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This position is funded by the Canadian Government Canada Summer Jobs program which requires that the following eligibility criteria be met:_**

**Eligibility**:
1. Be between 15 and 30 years of age at the start of the employment contract;
2. Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,

3. Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

4. International students are not eligible participants. International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada.

**Key Responsibilities**:

- Work with the Community Development Worker (CDW) and co-facilitator to plan, implement, and evaluate evidence-informed programs for children, youth, adults and families at one or more of the community centres
- Programs may be run in person or virtually
- Work with co-facilitator to set up and maintain program space and manage program supplies
- Lead activities and supervise the children and youth who participate in the programs
- Assist Community Development Worker (CDW) in leading and coordinating neighbourhood food programs
- Support the CDW with managing lineups, participant concerns and requests, and communicating behavioural expectations at food programs. Refer escalated conflict situations to the CDW
- Support the CDW to work collaboratively with partners to identify, invite, and support participant access to programs
- Complete administrative tasks related to the programs, including registration, record keeping and tracking expenses
- Participate in program evaluation, including administering surveys and assist the Supervisor in reporting to funders (i.e. provide data, stories, pictures to supervisor)
- Must adhere to food standards and health and safety practices

**Job Specific Knowledge/Skills**:

- Strong leadership, communication, and group facilitation skills
- Good organizational skills, including the ability to manage a schedule, create program plans, track registration and expenses
- Ability to work effectively with people of various abilities and cultural and income backgrounds with an understanding of the challenges faced by children, youth, and families living on a low income
- Ability to work effectively and supportively with individuals and groups
- Ability to work effectively and collaboratively as part of a team of staff and volunteers
- Ability to work independently with mínimal supervision
- Commitment to issues of poverty, and social justice
- Lived experience of living in poverty or low income preferred
- Interest in and understanding of community development principles preferred
- Ability to speak in a language relevant to our communities is an asset
- Experience working within a non-profit and/or social services environment preferred
- Previous experience working with volunteers preferred

**Education/Experience**:
1. Be between 15 and 30 years of age at the start of the employment contract;
2. Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,

3. Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant pr