Receptionist

**RECEPTIONIST**
**Short term contract 60 days with strong possibility of extension**

**PURPOSE OF POSITION**:
To provide professional reception services in support of the efficient and effective administration of the Agency.

**DUTIES and MAJOR RESPONSIBILITIES**:

- Maintain responsibility for projecting a positive, professional image to the community as the first point of contact with the Agency.
- Provide telephone coverage during regular business hours by receiving all incoming calls to reception in a professional manner and promptly screening the call to ensure they are directed to the appropriate agency staff.
- Responsible for posting outgoing mail as well as arranging for courier services as requested.
- Process all incoming mail and deliveries.
- Ensure visitors are signed in/out and receive the appropriate visitor badge.
- Ensure various service-related documents are available for staff to pick up as required.
- Verify incoming faxes and distribute them accordingly.
- Respond in a professional manner to all incoming clients, community professionals, foster parents, volunteers, etc. and promptly notifies appropriate agency staff of their arrival, or re-directions to back-up staff.
- Assist staff with the booking of workspaces, meeting rooms and access rooms as requested.
- Ensure the reception area and lobby are tidy and welcoming.
- Assist Administrative Assistants and other staff with clerical duties as requested.
- Ensure the front doors are unlocked during regular business hours.
- Ensure the daily contact tracing log for staff and visitors entering the office is completed and up to date.
- Monitor and replenish PPE stock in all offices, ensuring an up-to-date inventory is maintained to ensure adequate supply is available.
- Track car seats signed out by staff and volunteers and follow up as necessary.
- Maintain supply rooms in various offices. Placing orders for office supplies as required.
- Perform other related duties as assigned.

**REQUIRED KNOWLEDGE**:

- Pleasant, professional, and effective reception and telephone manner.
- Good clerical and computer skills.
- Good organizational, interpersonal and communication skills.
- Ability to take and relay messages accurately.
- Ability to maintain effective communications and working relationships demonstrating strong interpersonal skills, tack, sensitivity, and diplomacy.
- Ability to collaborate effectively with peers, community partners and other professionals.
- Ability to work well under work and environmental pressure

**EDUCATION and EXPERIENCE**
- Completion of Grade 12 Certificate, and two to three years’ related office experience, including reception duties
- Bilingualism in French would be considered an asset

**PAY GRADE**: 2 ($44,772.51 - $55,096.01)

**HOURS OF WORK**: 33.75 Hours per week

Employment at York Region Children’s Aid Society is conditional upon the verification of credentials, a satisfactory vulnerable sector check, proof of COVID-19 vaccination (2 doses required), as per YRCAS Mandatory COVID-19 Immunization Policy.

**Anti-Oppression/Anti-Racism at York Region Children’s Aid Society**

**Diversity, Equity & Inclusion**

**Vaccination Policy**

**Accommodation at YRCAS**

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants that may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner

**Job Types**: Permanent, Fixed term contract
Contract length: 2 months

**Salary**: $44,772.51-$55,096.01 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- English not required

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Newmarket, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location