Program Supervisor

**JOB POSTING
**Job Title: Program Supervisor Status: Full Time**

**Program: Sequoia at Firth Residence, Abbotsford Hourly Rate: $44.57**

**Hours: 40 hours weekly Posting #: 24-022**

**Schedule: Mondays - Fridays, flexibility required Closing date: Open Until Filled**
**__________________________________________**
The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization that supports women,
girls, and children at risk, involved in or affected by the justice system. Our programs work to break the
cycle of poverty, addiction, mental illness, homelessness, and crime.

**We are recruiting a full time, Program Supervisor at Sequoia, Firth Residence Program.**
Located in Abbotsford, the Sequoia at Firth Residence Program serves women and gender diverse people
with severe and high-risk substance use dependency as a primary concern and who may have co
- occurring moderate mental health care needs. The average length of stay will be 3-months, or longer
when clinically indicated. The program is strengths-based, trauma-informed, culturally safe, and
concurrent disorder capable care delivered through evidence-based therapeutic interventions. The goal
of the program is to provide evidence-based psychosocial treatment, education, and support to reduce
problematic substance use, improve overall health and social wellbeing, and ultimately reduce the risk of
death due to overdoses and infections. The program will feature both stabilization and
therapeutic/treatment interventions.

The program supervisor oversees a multidisciplinary staff team that operates on an awake around the
clock basis, supporting women with individualized case management, goal planning and the coordination
of services to reduce the harms of substance use dependence, and support the transition from live-in
services and supports to independence.

**KEY RESPONSIBILITIES**:

- Manage the program, ensuring organizational goals, legislative requirements and accreditation

standards are being met.
- Work with funders and EFry management to ensure program deliverables are achieved.
- Provide direct supervision to program staff, including coaching, performance evaluation and

management.
- Responsible for recruiting and retaining program staff.
- Oversee referral system, screening, admissions, case conferences and case management.***
- Manage program budgets.***
- Develop and maintain relationships with stakeholders in the community.
- Perform other related duties as required.

**QUALIFICATIONS:
- A bachelor’s degree in criminology, Social Work, Counselling, Psychology, or related field (master’s

an asset); or the equivalent combination of education and experience totaling (5) five years.
- Three (3) years of previous, direct program delivery experience in the community social services

sector with a demonstrated working knowledge of a like and similar community-based program and
related provincial and community support is required.
- Working knowledge of women’s issues, substance use treatment, harm reduction, opioid agonist

therapy (OAT), co-occurring disorders, homelessness, trauma, poverty, reintegration practices, and
community resources.
- Working knowledge of the Community Care and Assisted Living Act and Regulations, Income

Assistance and Substance Use Services.
- Performance management experience within unionized environments.
- Experience with strength-based approaches.
- Exceptional data collection, reporting, administrative, management, and organizational skills.
- The ability to function independently and frequently under pressure while managing concurrent

needs and problems, including critical incidents, emergency situations, and providing consultation
and support to programs on a rotational, on call basis.
- Demonstrated ability to provide strong leadership, including the ability to motivate teams and ensure

effective teamwork.
- Ability to mentor and supervise a diverse team of workers.
- Strong communication skills, both written and verbal.
- Ability to provide guidance to staff in developing appropriate client care plans and goals consistent

with community care licensing standards.
- Must possess solid judgement, problem solving, critical thinking, analytical skills, and the ability to

perform while under pressure.
- Ability to lift up to 30 lbs.

**ADDITIONAL JOB REQUIREMENTS**:

- Standard First Aid with CPR-C.
- Evidence of COVID-19 vaccination status.
- Evidence of a Tuberculosis Test and compliance with the TB Control Program.
- Doctor’s Note of fitness required.
- Satisfactory Criminal Record Review (Vulnerable Sector Search).
- Ability to obtain Enhanced Federal Reliability Status.
- Valid driver’s license (Class 5) with a satisfactory driving record.

EFry is committed to creating an inclusive and equitable environment where all those participating in
qualified individuals, including applicants from all cultures and backgrounds, racialized communities,
indigenous communities, diverse sexua