Credit and Collections Representative
1 week ago
CREDIT AND COLLECTIONS REPRESENTATIVE - LEDUC
JOB POSTING # 9-22
The incumbent is expected to work shifts scheduled between 7 a.m. and 7 p.m. Monday to Friday as per the collective agreement.
Qualifications include:
- Business -related certificate from a recognized post-secondary institution;
- Minimum of two (2) years’ experience in a call centre/telephone customer service environment;
- Specific call centre agent or customer service training;
- Excellent spoken and written communication skills;
- Ability to deal effectively with emergency situations; and
- Strong problem-solving and analytical skills in order to correctly calculate and explain customer bills and billing corrections.
Apex Utilities Inc. (AUI) values safety, honesty, loyalty, respect, reliability, accountability and ethical behavior.
Working Hours: 37.5 hours
Progressive Wage Range: $30.57 to $32.72
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