Sales Associate

2 weeks ago


Toronto, Canada James Perse - ROSEDALE HOUSE Full time

**Position summary**:
Rosedale House is the sister store to James Perse, and we are looking for an exceptional Sales Associate to build strong clientele with all of our new customers. Reporting to the Store Manager and the Assistant Store Manager, the Sales Associate provides exceptional customer service and recommendations to all clients that walk into the store. The Sales Associate will build a strong consumer base of returning customers and provide a personalized home décor shopping experience tailored to each client’s preferences.

**Responsibilities**
- Be a home decor brand ambassador for all products sold at the store and online
- Achieving personal sales goals and store sales goals by providing excellent customer service and using sales tactics
- Develop and maintain professional relationships with regular clients
- Drive the use of digital assets to enhance the customer service experience
- Maintain shop floor, assist with visual merchandising, stock management and replenishment
- Adhere to loss prevention and security policies, credit policies and procedures
- Perform other duties as assigned by Store Management - i.e. shipping, receiving and verification of merchandise, various back store functions, cash duties, etc.

**Qualifications**:

- High school diploma or equivalent formal education
- 1 year retail selling experience (in luxury home, an asset)
- Strong interest and knowledge in design
- Excellent verbal and written communication skills
- Excellent customer service skills, professional and polite
- Ability to work well in a team environment
- Available to work retail hours (days, evenings, weekends)
- Physical requirements: able to bend, climb ladders, lift and move boxes up to 35 lb (≈16 kg)

**What We Offer**:

- Clothing allowance
- Professional team dynamic
- Monthly bonuses based on sales
- Flexible schedule
- Mark Edwards Group commits to respect all principles of equity in terms of employment._


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