Vice President, Business Development

Company:
ClaimsPro LP

Vice President, Business Development (Toronto)

Vice President, National Business Development

As part of the National Business Development team, the Vice President, National Business Development will be responsible for driving net new business and account management functions ensuring highly productive relationships and client partnerships are maintained. This role will ensure that ClaimsPro remains competitive and well positioned in the marketplace demonstrating account strategic leadership for an established sector targeting Risk Managers, Brokers and Insurers across Canada. This role requires hands-on financial service industry experience with a track record of client development, 3-5+ years of sales execution, strategic negotiations, and ability to provide continued enterprise growth and opportunity across the organization.

Organizational Alignment
- Reports to the Senior Vice President, National Business Development, Corporate Solutions, Wendy Scott

Key Performance Factors:

- Centralized focus on relationship management, profitable client growth, customer retention by executing consistent and effective client contact
- Delivery of strategic plan and objectives to achieve profitability
- Delivery of revenue targets, new business and organic growth for ClaimsPro
- Job Responsibilities

Sales:
Participation, development and execution of Corporate (Private and Public Sector), Broker and Insurer sales results and new business opportunities

Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities

Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives

Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners

Maintain competitive market intelligence to leverage opportunities in the marketplace

Drive corporate objectives with demonstrated creativity and client sensitivity through strategic business approaches and sales innovation

Execute corporate positioning via appropriate distribution channels: sales training, trade shows, conventions, RFP’s, negotiations, competitive analysis, SLA’s and contract renewals

Develop and lead Client presentations, systems/technology demonstrations, process and workflow solutions

Account Management:
Develop and achieve annual sales forecasts, budgets, and business plans Responsible for key account management, and expansion of organic growth opportunities

Accountability for all sales initiatives relating to the service of National Accounts, overall strategic direction, price and process improvement of accounts

Drive corporate retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans

Accountabilities:
Implementation of sales revenue targets and performance objectives

Work with all internal business intelligence including but not limited to: Regional Operations, National Operations, Finance, ECS, NAU, IT & QA to ensure client deliverables and growth for all accounts

Ensure that highly productive Client partnerships are maintained with insurers, brokers and industry stakeholders

Accountable for maintaining accurate updated client data: Contacts, all Client related documents (contracts, rate schedule, and proposals)

Additional Responsibilities:

- Participate in marketing events; seminars, trade shows, conferences and industry functions
- Develop relationships and cross sell with the other SCM companies
- Qualifications & Education
- Minimum of 10+ years insurance industry experience
- Minimum of 5+ years sales experience
- Minimum 5+ years Account Management experience
- CIP, CRM, CSP beneficial
- Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting
- Strong problem identification and resolution skills
- Demonstrates strong presentation skills and a solutions and service orientation
- Excellent oral and written communication skills
- Environment & Working Conditions
- Positive Team Dynamics
- Innovative
- Resourceful
- Self-Management - Working from home
- Organized - planning and strategizing skills
- Analytical Negotiator
- Goal driven
- Downtown Office