Front Desk Associate

3 days ago

Edmonton, Canada MacEwan University Full time

FRONT DESK ASSOCIATE

**HOSPITALITY SERVICES, CAMPUS SERVICES**

**Competition No.** 24.11.333

**CATEGORY**

**SALARY**

**CLOSING DATE**
- Casual (less than 35 hours per week)
MSA Band A (Steps 1-8): $15.415 - $22.434 per hour.
November 14, 2024**About Us**:

- MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.

Our comprehensive undergraduate university offers 55 programs to more than 19,000 full
- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.**Opportunity**:
MacEwan University is seeking Front Desk Associates for casual appointment opportunities with our Hospitality Services department. You will be responsible for providing customer service and performing clerical functions in Round House and Hospitality Services, which includes opening and closing of the front desk.

Key responsibilities include:

- Providing accurate and timely customer service for customers, including resolving complaints and inquiries;
- Making bookings and assisting with set-up for meetings and events;
- Processing invoices; and
- Supporting front desk operations.

**SKILLS**:
You will have:

- Excellent organizational skills; and
- The ability to follow oral and written instructions.

**QUALIFICATIONS**:

- A minimum of a high school diploma.
- A minimum of one (1) year of related retail experience.
- An equivalent combination of education and experience may be considered.

**POSITION REQUIREMENTS**:

- This position is shift-based and includes evening and weekend hours.

**BENEFITS**:
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

- Competitive base pay
- Continuous learning culture
- Opportunities for career growth

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