Organizational Change Management

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
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Job Summary
A Brief Overview
Are you prepared to join a forward-thinking university that constantly challenges the status quo? Do you possess a deep motivation to empower and enable others to achieve their fullest potential?

Queen's University is seeking an Organizational Change Management (OCM) Coordinator to join IT Services. In this role, you will collaborate closely with the OCM Manager and project teams to drive digital transformation initiatives. Your primary responsibility will involve developing diverse resources aimed at assisting individuals across the University transition through major upcoming initiatives.

As an OCM Coordinator, you will play a pivotal role in ensuring successful change by maintaining a harmonious balance of communication, inclusion, training, leadership, support, and metrics within each project. By excelling in this position, you will have the opportunity to sharpen essential skills such as effective communication, collaborative teamwork, relationship-building, and strategic thinking.

This position develops and implements strategies and plans to reach specific audiences by creating promotional and educational materials, such as infographics, brochures and videos. This position researches, writes, and edits content and articles for various media outlets and maintains the website content. This position also reviews, interprets, and implements recommendations on web and social analytics for digital properties.

Come embark on a rewarding adventure where you will have the opportunity to shape the trajectory of Queen's University. Take the leap and join us in charting a course towards an even more remarkable future
**Job Description**:
What you will do
- Develops and implements strategies and plans to reach specific audiences by creating promotional and educational materials, such as infographics, brochures and videos.
- Researches, writes, and edits content and articles for various media outlets, such as websites, news stories, social media initiatives, videos, and brochures.
- Ensures compliance with style guide and accessibility standards.
- Maintains the website content.
- Coordinates social media tactics, which includes developing content calendars and monitoring and producing reports.
- Reviews, interprets, and implements recommendations on web and social analytics for digital properties.
- Provides web and social media audits and makes recommendations for improvements.
- Develops cooperative networks within the university community to share strategies and develop collaborations.

Required Education
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

Required Experience
- More than 3 years and up to and including 5 years of experience.
- Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others typically requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships, trust and credibility.
- Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
- Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop individual project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

Employment Equity and Accessibility Statement