Service Business Development Coordinator

3 days ago


Kitchener, Canada Scherer Chevrolet Buick GMC Full time

Scherer Chevrolet Buick GMC is a family-owned and operated car dealership that has faithfully served Kitchener and area customers for more than 35 years, and our business is growing. We are currently looking to add an experienced **Service Business Development Coordinator** **(BDC)** to our team.

The service appointment coordinator receives all incoming service calls, establishes relationships with the customers, and schedules appointments for the service department. They are also responsible for making outbound calls to book service appointments. **Only applicants with dealership experience will be considered for this position.**

**Service BDC Responsibilities**:

- Ask the customer qualifying questions to uncover needs and direct calls appropriately
- Make outbound calls to our customers to schedule their vehicles for service
- Ensures that service consultants receive messages promptly
- Log all service appointments through dealership software

**Service BDC Requirements**
- High-level customer service skills
- Above-average multi-tasker
- Previous Dealership experience Required
- Excellent phone manners
- Attention to detail

**So what’s in it for you?**
- Great working environment
- Up to $55,000 Salary & Bonus
- Excellent benefits package
- Monday - Friday

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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