Isucceed Youth Navigator

**Who we are**:
iHuman Youth Society (“iHuman”) is a non-profit organization operating since 1997 whose mission is to serve marginalized youth; promoting their inclusion in the community through crisis intervention, arts, mentorship, and life skills development programming.

iHuman embraces everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diverse initiatives that support our youth, we’re doing what it takes to build a more equitable workplace and world. Our name comes from an Inuit term identifying the symbiotic relationship of the individual within the collective community; ‘one for all and all for one’.

**What we can offer you**:
Working at iHuman, you will work in a creative work environment to impact vulnerable and marginalized youth positively. We work within the values listed on our website:.

**About the Role**:
This is a full time role working 37.5 hours/week typically working from 10 am to 6 pm, Monday to Friday. The range of the hourly wage is $19 to $21.50/hour. After completing the probation period, employees are offered generous health and dental benefits.

**What you would do**:

- Conduct youth intake assessments for suitability to iHuman programming
- Provide youth with an introduction to iHuman rules and acceptable behaviours (Full Value Contract)
- Monitor and maintain youth program registration and sign-in
- Observe and provide solutions to youth issues or needs impacting programming as they arise; encourage youth to engage in, or directly connect youth to colleagues for programming and services
- Connect youth with supports and services within and external to iHuman
- De-escalate crises as they arise; document critical incidents as necessary; interact with EMS, EPS, or other community stakeholders in the instance of critical incidents
- Provide logístical and event support as needed for programming or event activities, including community engagement opportunities
- Coordinate with other iSucceed Navigators, iHuman Youth Resources teammates, iHuman Studios Assistants and CYR partners daily
- Monitor front door; answers phones; coordinate with colleagues
- Help input and maintain funder-required and agency-requested data
- Document noteworthy incidents and observations with the people we serve and maintain clear communication with teammates and supervisor
- Attend required staff meetings to provide input on studio operations
- Cleaning and organizing as needed
- Programming and future planning with the Youth Resources team
- Other duties as assigned

**Qualifications**:

- Related education or minimum of 2 years relevant work experience
- Experience working with high-risk youth and/or youth with special needs
- Trauma Informed and Harm Reduction education is an asset.
- Cultural Competency and/or Indigenous Studies an asset.
- Arts (visual, music, performance, dance, fashion, fine arts) experience and education is an asset
- Administrative experience is an asset
- Strong demonstration of skills in adaptability and flexibility in a dynamic environment
- Effective verbal and written communication skills
- Basic competency using MS Office and with Mac and PCs
- A clear criminal record check and vulnerable sector check

**To Apply**:
Please send a cover letter and resume in one document (Word doc or PDF).

Pay: $19.00-$21.50 per hour

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- working with high-risk youth: 2 years (preferred)
- Trauma Informed and Harm Reduction: 1 year (preferred)
- Cultural Competency: 1 year (preferred)

Work Location: In person