Program Worker, Adult Day Services

West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based
agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose
of West Neighbourhood House is to enable less-advantaged individuals, families and groups in the
community to gain greater control over their lives and community.
- The Adult Day Program offers a variety of community-based activities to older adults and persons with _
- age related conditions and individualized care plans. _**_Program is available both in-centre and at-_**
**_home_**_, and activities include cognitive stimulation, meditation, relaxation and physical exercises as well _
- as respite care, health promotion and a variety of other supports to caregivers. _
- Program Services. The responsibilities of this position include but are not limited to: monitoring the _
- overall day to day functioning of the program and provide orientation/support to program staff, _
- participants, families, and caregivers. Assisting in the planning, executing and evaluation of programs _
- that maintain and promote the physical, emotional and cognitive well-being of the Adult Day Services _
- participants.**and People of Colour, people with disabilities, women and people of all sexual orientations**
**and gender identities/expressions. Applicants with lived experience as a participant of West**
**Neighbourhood House programs, or related programming from similar organizations, are**
**also strongly encouraged to apply.**

**West Neighbourhood House will provide accommodation throughout the recruitment &**
**selection process to applicants with disabilities. During any stage of the recruitment**
**process, please indicate the nature of any accommodation(s) you may require. Any**
**information received relating to accommodation measures will be addressed confidentially.**

**Responsibilities**:

- Assisting with the development, implementation and monitoring of participants the care plans;
- Monitoring, assessing and reporting the client’s functioning, (cognitive and physical status), self-care

capacity, support, security and service needs as well as the social circumstances of the client, the
family and the caregiver;
- Providing Day Program in-home assessments to provide services at home as well as to implement

virtual care activities;
- Providing hands-on assistance with activities of daily living; including assisting with personal care

and medication reminders;
- Monitoring the program and at-home activities to ensure that the clients are actively engaged;
- Resolving crises or conflicts between participants or with the activities;
- Documenting and maintaining progress notes;
- Ensuring health and safety practices are followed in the program area and at Client’s homes;
- Maintaining and ordering adequate supplies for program activities;
- Recording client’s daily attendance and maintain progress notes;
- Planning and providing special events or celebrations;
- Gathering, compiling and maintaining program statistics or records;
- Assisting with client and staff scheduling during absences;
- Participating in program activities, on long-term planning initiatives, on in-house committees,

initiatives or activities.

**Qualifications**:

- Post-secondary education and relevant experience in Activation, Gerontology, Recreational Therapy

Nursing or Social Services;
- 2-5 years’ experience working with cognitively impaired, frail and disabled older adults in a formal

program setting and ADS at home;
- Strong organizational skills and the ability to multi-task;
- Strong team development and leadership skills;
- Intermediate to advanced knowledge and experience with video conferencing software in order to

facilitate virtual care activities;
- Ability to travel in the community;
- Demonstrated skill in crisis intervention, conflict resolution, and group work;
- Well-developed written skills to complete documentation, progress notes, incident reports;
- Well-developed verbal communication skills, to work in a multi-ethnic, multi-racial community

setting, with proven cross-cultural communication skills;
- Skill in program planning, implementing, and evaluating;
- Ability to physically provide program services and activities, including food preparation, feeding and

cleaning of program area, toileting, personal and hygiene care, assist with mobility;
- Ability to work within a team setting and individually;
- Fluency in a second language is a strong asset;
- Computer skills are essential: familiarity with Office 365, experience with Alayacare, Caredove and

Trapeze or other databases is an asset and willingness to be trained in evolving software is expected;
- Ability to drive a program vehicle is a requirement.

**Status**:Permanent Full Time (CUPE Local 3393 Bargaining Unit Position)
**Start Date**:ASAP**
**Hours**: 35 hours per week (Weekly schedules between 8:00 a.m. and 9:00 p.m., 5
days a week between Sunday-Saturday)