Technical Communicator

2 weeks ago

Mississauga, Canada Brandt Full time

Brandt is currently seeking to fill the role of a Technical Communicator at our Mississauga Truck & Trailer branch.

This position presents a valuable opportunity for experienced technicians with a keen interest in technology, as well as individuals with a technology-focused background and a knack for mechanical systems.

LI-Onsite

**Duties & Responsibilities**
- Respond to technical assistance requests from Brandt Service Departments, particularly for challenging diagnostic cases.
- Manage and facilitate communication with service departments.
- Identify opportunities for technician training and development.
- Develop repair procedures for emerging issues, product enhancements, and warranty work to enhance technician efficiency and increase revenue.
- Leverage PACCAR technologies to diagnose and assist Brandt service departments and our customers.
- Generate diagnostic revenue and help reduce the need for multiple service field trips.
- Collaborate closely with the Machine Monitoring, Brandt Service Times, and Proactive Maintenance teams to address equipment abnormalities, streamline quoting processes, and identify revenue-generating opportunities.
- Follow up on previous recommendations to ensure problem resolution and identify opportunities for learning and improvement.
- Meet Key Performance Indicators (KPIs) for the Brandt Technical Assistance Center (BTAC).
- Perform other assigned duties.
- Identify Re-life and sales opportunities.
- Regularly report on new emerging issues, open cases, and machine lifecycle planning.
- Update and maintain the Technical Solution Database.

Required Experience
- Possession of a Red Seal certification as a Heavy Duty Technician or equivalent industry work experience
- Familiarity with truck and dealership service departments
- Capability to filter and correlate diverse data sources to formulate precise recommendations
- Knowledge of effective inspection processes and equipment lifecycle planning

  • Technical Project Manager

    2 weeks ago

    Mississauga, Ontario, Canada Alliance Technical Group North, Inc Full time $100,000 - $120,000 per year

    Alliance Technical Group is hiring a Technical Project Manager to join our team in the Toronto, ON areaSummary/ObjectiveThe Technical project Manager reports to the Operations organization but works closely with all divisions of AST to ensure project success, improve KPI performance and quality of test reports/test plans.Essential FunctionsMust be able to...

  • Manufacturing Engineer

    4 weeks ago

    Mississauga, Canada Rise Technical Full time

    Get AI-powered advice on this job and more exclusive features. This range is provided by Rise Technical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$65,000.00/yr - CA$80,000.00/yr Direct message the job poster from Rise Technical $65,000 – $80,000 CAD + Bonus + Full Benefits +...

  • Manufacturing Engineer

    4 weeks ago

    Mississauga, Canada Rise Technical Full time

    Get AI-powered advice on this job and more exclusive features. This range is provided by Rise Technical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$65,000.00/yr - CA$80,000.00/yr Direct message the job poster from Rise Technical $65,000 – $80,000 CAD + Bonus + Full Benefits +...

  • Manufacturing Engineer

    4 weeks ago

    Mississauga, Canada Rise Technical Full time

    Get AI-powered advice on this job and more exclusive features. This range is provided by Rise Technical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$65,000.00/yr - CA$80,000.00/yr Direct message the job poster from Rise Technical $65,000 – $80,000 CAD + Bonus + Full Benefits +...

  • Technical Lead, Technical Support

    1 week ago

    Mississauga, Canada SOTI Inc. Full time

    SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Technical Lead, Technical Support Location: Mississauga (Hybrid) Who We Are At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We...

  • Technical Director

    4 days ago

    Mississauga, Canada Auriga Football Club Full time

    **Job Title**: Technical Director - Development Programs **Location**: Mississauga **About Auriga Football Club** Auriga Football Club is dedicated to nurturing young talent and fostering a culture of technical excellence and sportsmanship. We are committed to a long-term development approach that adheres to best practices and governing guidelines,...

  • Technical Writing

    1 week ago

    Mississauga, Canada J&M Group Full time

    1 month ago Be among the first 25 applicantsDevelop clear and concise technical documentation, such as user playbooks, training materials, and process guides, to support project deliverables.Documentation Management: Create, maintain, and organize project documentation, including project plans, status reports, meeting minutes, and other relevant documents.?...

  • Technical Manager

    2 weeks ago

    Mississauga, Ontario, Canada PGW Auto Glass Full time $90,000 - $140,000 per year

    Ontario Technical ManagerPosition OverviewThe Ontario Technical Manager participates in all aspects of the technical production process, from problem-solving and team coordination to the implementation of technical initiatives. They utilize their expertise in technology trends and business management to mentor team members, collaborate with cross-functional...

  • Cabling Associate

    1 week ago

    Mississauga, Canada Bell Technical Solutions Full time

    Carry the legacy of Bell. Be a part of the company helping the world connect better. By choosing Bell Technical Solutions, you will be choosing a career and not just a job. By nurturing talent and providing infinite growth opportunities, Bell Technical Solutions continuously aims to bring about an instrumental change in careers, lives and dreams. Join us...

  • Technical Writer

    3 weeks ago

    Mississauga, Canada J&M Group Full time

    OverviewJoin to apply for the Technical Writer role at J&M Group.ResponsibilitiesCreate user guides, training materials, and technical playbooksFacilitate internal/external communication through reports and newslettersAssist in data collection, analysis, and project reportingCollaborate with business analysts and project managersContribute to process...