Technical Support Analyst
7 days ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 5 years or more
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Computer and technology knowledge**:
- Networking software
- Networking hardware
- Security software
- Database software
- MS Office
- SQL
- SharePoint
- MS Exchange
- Server Hardware
- Enterprise resource planning (ERP) software
- Material requirements planning (MRP) system
- Cloud
- Virtualization
**Equipment**:
- Security system
**Security and safety**:
- Criminal record check
**Transportation/travel information**:
- Willing to travel
**Work conditions and physical capabilities**:
- Work under pressure
- Sitting
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Ability to multitask
- Analytical
- Efficiency
**Health benefits**:
- Dental plan
- Health care plan
**Financial benefits**:
- Bonus
**Long term benefits**:
- Other benefits
-
Technical Support Analyst
7 days ago
Victoria, Canada Blackman Support Services Ltd. Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - No degree, certificate or diploma - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions -...
-
Business Analyst
2 weeks ago
Victoria, Canada Ignite Technical Resources. Full timeBusiness Analyst - Contract position in Victoria: On behalf of our client in **Victoria,** **Ignite Technical Resources** is looking for a **Business Analyst **with our client for a **9 month contract opportunity**. **Role Description**: The resource will be responsible for providing business analyst duties for expanding electronic record systems with...
-
Technical Support Analyst
2 weeks ago
Victoria, Canada Acturis Full time**About Acturis Canada**: Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over $17bn worth of transactions every year. By working...
-
Intermediate Technical Analyst, Field Technical
2 weeks ago
Victoria, Canada BC Ferries Full timeJob Description: **INTERMEDIATE TECHNICAL ANALYST, FIELD TECHNICAL SERVICES** 12-month Term Victoria You are a customer-focused team player responsible for providing quality customer service. As a member of the field technical services team, you follow best practice Service Management methodologies in order to support, maintain and operate the end-user...
-
Technical Analyst
6 days ago
Victoria, Canada MYRA Systems Full time**Accepting resumes until**:Position Filled **Location**: Victoria, BC (hybrid) or remote anywhere in British Columbia **Salary**: $85,000 - $110,000 a year **Position**: Full Time or Contract will be considered - Are you looking to work with technology and live on Vancouver Island? Do you LOVE technology? Do you want to be challenged, but not...
-
Desktop Support Analyst
6 days ago
Victoria, Canada University of Victoria Full timeOrganizational Unit - University of Victoria -> VP Finance and Operations -> University Systems - Location - University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date - 2 February 2025 - Please note that positions will close at 4 p.m. on the closing date. - FTE - 1.0 - Salary Grade - $62,989.00 - $81,896.00 - Additional Posting...
-
Desktop Support Analyst
2 weeks ago
Victoria, Canada University of Victoria Full timeOrganizational Unit- University of Victoria -> VP Finance and Operations -> University Systems- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- Ongoing until filled- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $61,154.00 - $79,510.00- Additional Posting Information-...
-
Desktop Support Analyst
1 week ago
Victoria, Canada University of Victoria Full timeOrganizational Unit- University of Victoria -> VP Finance and Operations -> University Systems- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date- 15 October 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $62,989.00 - $81,896.00- Additional Posting Information- N/A-...
-
Desktop Support Analyst
1 week ago
Victoria, Canada University of Victoria Full timeOrganizational Unit - University of Victoria -> VP Finance and Operations -> University Systems - Location - University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date - 24 July 2025 - Please note that positions will close at 4 p.m. on the closing date. - FTE - 1.0 - Salary Grade - $62,989.00 - $81,896.00 - Additional Posting Information...
-
Technical Analyst
6 days ago
Victoria, Canada ISM Canada Full timeQuiénes somos En Kyndryl diseñamos, construimos, administramos y modernizamos los sistemas tecnológicos esenciales de los que el mundo depende cada día. ¿Por qué trabajar en Kyndryl? Estamos siempre avanzando, siempre nos esforzamos por llegar más lejos en nuestro empeño por construir un mundo más equitativo e inclusivo para nuestros empleados,...