Head of Operations

2 days ago

Toronto, Canada isgSearch Internal Full time

IT - Application & Software Development
Toronto, ON
Permanent
Jun 19, 2025

Our client is searching for a permanent Head of Operations, hybrid in the office 2 days per week, downtown Toronto. This role requires someone who can land running, be able to get up to speed quickly, and has the following background...

Role:

- Lead the market operations team on supporting various subscriber needs to ensure timeliness and accuracy running the marketplace
- Manage all reference data, configurations, and setup for all market operations
- Manage incidents and market events by coordinating and collaborating with internal resources and vendors
- Identify and correct operational risks by improving processes and creating efficiencies
- Collaborate with other team leads with special projects and strategic initiatives
- Point of contact operationally for all regulatory bodies and external market initiatives

Team Responsibilities:

- Help grow their core trading platform through client outreach, support and operational excellence
- Assist clients with day-to-day trading operations and testing on their marketplace
- Collaborate with team members to streamline and modernize internal processes
- Identify and communicate operational challenges and risks in a timely manner

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