Risk Investigator

1 week ago


Montréal, Canada Global Payments Canada GP Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**Description de poste**
- Analyser divers rapports, états financiers, relevés bancaires et autres sources afin de déterminer les fraudes ou autres cas de criminalité financière.
- Passer au crible de grandes quantités de données pour isoler les renseignements pertinents et déterminer les comptes qui doivent faire l’objet d’une enquête plus approfondie.
- Utiliser de nombreuses ressources internes et externes pour cerner les vols d’identité, les fraudes, le blanchiment d’argent, les collusions, les détournements avec fuite et les autres activités malveillantes.
- Effectuer des enquêtes et des recherches approfondies afin de calculer la perte potentielle et/ou l’exposition associée au compte.
- Travailler avec les institutions financières, les services juridiques et les personnes-ressources du secteur pour recouvrer les fonds.
- Fournir une analyse post-mortem des cas et formuler des recommandations pour prévenir les pertes futures.
- Présenter les résultats de l’enquête aux pairs et à la direction.
- Travailler en partenariat avec les services internes pour collecter ou distribuer des renseignements sensibles concernant les comptes des marchands.
- Mettre à jour les systèmes internes avec les résultats de l’enquête et les résolutions.
- Mettre à jour, maintenir et libérer les réserves et les dépôts des marchands.
- Obtenir les certifications de l’industrie (CFCI) et les maintenir.
- Rester au fait des tendances en matière de fraude par une formation continue grâce à des conférences sectorielles, des cours de formation et des revues périodiques.
- Maintenir une connaissance pratique de toutes les règles et réglementations relatives aux marques de cartes liées au risque.
- Maintenir une bonne connaissance des directives locales et organisationnelles en matière de lutte contre le blanchiment d’argent.
- Identifier et déposer des rapports d’activités suspectes auprès des organismes de réglementation.
- Travailler avec des partenaires externes pour trouver des solutions aux comptes non directs cernés comme problématiques.
- Envoyer des messages opportuns et cohérents aux clients/marchands tout en offrant une expérience client de qualité supérieure.
- Travailler avec les banques de parrainage et les marques de cartes pour résoudre les problèmes liés au risque (tests de cartes, programmes de fraude détectée, programmes de rétrofacturation, etc.).
- Préparer des rapports pour les institutions et agences dirigeantes (banques de parrainage, gouvernements locaux, organismes de vérification).
- Effectuer d’autres tâches connexes en fonction des besoins.

**Qualifications requises**
- Diplôme d’études secondaires ou équivalent
- Un (1) an d’expérience dans le domaine du risque dans le cadre de l’initiative d’innovation de paiements globaux (GPI) et une performance répondant aux attentes OU deux (2) ans d’expérience dans le domaine du risque et de la fraude ou cinq (5) ans d’expérience dans le domaine du traitement des paiements

**Qualifications souhaitées**
- Diplôme d’associé ou de bachelier
- Certification d’enquêteur en crimes financiers (CFCI, CFE, CFCS)- ** JOB DESCRIPTION**
- Analyze various reports, financial statements, bank records, and other sources to identify fraud or other instances of financial crime.
- Sifts through large amounts of data to isolate pertinent information and determine accounts that need further investigation.
- Utilizes numerous internal and external resources to identify ID theft, fraud, money laundering, collusion, bust out and other nefarious activities.
- Performs comprehensive investigations and research to calculate the potential loss / exposure associated with the account.
- Works with Financial Institutions, legal departments and Industry contacts to recover funds.
- Works with law enforcement at local and Federal level to assist with Investigations
- Write investigative summaries for all levels of leadership, law enforcement and regulators.
- Provide post-mortem analysis of cases and make recommendations to prevent future losses.
- Present investigation findings to peers and leadership.
- Partner with Internal departments to collect or distribute sensitive information regarding merchant accounts.
- Update internal systems with investigation findings and resolutions.
- Update, maintain and release ongoing merchant reserves and deposits.
- Obtain and maintain Industry certifications (CFCI)
- Stay up to date on fra


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