Medical Receptionist
5 days ago
Foot Forward Clinic is a growing chiropody (foot care) clinic dedicated to providing compassionate, high-quality care in a warm and welcoming environment. We're currently seeking a **Medical Receptionist & Assistant** to join our team in a part-time capacity.
This is a key front-desk position where you'll be the first point of contact for our patients—setting the tone for their experience from the moment they walk in. We’re looking for someone who brings both professionalism and warmth, thrives in a detail-oriented role, and takes pride in making things run smoothly.
**What You’ll Be Doing**
- Greet patients with a friendly and professional demeanor
- Answer phone calls and manage appointment bookings for one or more chiropodists
- Maintain and update electronic medical records (EMR) accurately
- Confirm insurance details and assist with billing questions
- Keep the front desk and reception area organized and well-stocked
- Support back-office functions: light cleaning between patients, restocking treatment rooms and supplies
- Help ensure a seamless flow for the day and create a positive clinic environment for both patients and staff
- Support the team in various administrative tasks as needed
**Who You Are**
- Experience in a medical office or healthcare setting preferred (chiropody, physiotherapy, walk-in, family practice, etc.)
- Strong communication and customer service skills—empathetic, friendly, and clear
- Comfortable using phone systems and EMR software (we use JaneApp—training provided)
- Detail-oriented with excellent organization and follow-through
- Able to multitask in a fast-paced environment with a calm, solution-focused approach
- Proactive and eager to contribute to the overall patient experience and clinic growth
**Why Join Foot Forward Clinic?**
- Supportive and close-knit team environment
- Focused on patient care, not rushed appointments
- Opportunities to grow your role as the clinic expands
- On-site parking
- Shifts typically Monday to Friday, with rotating weekends if needed
We’re passionate about foot health—and equally passionate about creating a positive, respectful, and collaborative workplace. If you’re someone who enjoys helping others and takes pride in the little details, we’d love to hear from you
**To Apply**:
Please send your resume and a brief cover letter telling us why you’re a great fit for Foot Forward Clinic.
**Job Types**: Full-time, Part-time
Pay: $22.00-$24.00 per hour
Expected hours: 20 - 30 per week
**Experience**:
- Medical office: 1 year (preferred)
Work Location: In person
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