Assistant Manager- Hotel

1 week ago


Grand Bend, Canada The Kiwi Motel Full time

Assistant Manager

**The Kiwi Motel | Grand Bend**

The Kiwi Motel is seeking a reliable, hands-on **Assistant Manager** to support daily operations and help deliver an exceptional guest experience. This role is ideal for someone who thrives in a fast-paced hospitality environment and is comfortable stepping in wherever needed.

Key Responsibilities:

- Support the General Manager with day-to-day motel operations
- Provide outstanding customer service to guests before, during, and after their stay
- Assist with guest check-ins, check-outs, and issue resolution
- Oversee daily tasks and ensure cleanliness and presentation standards are met
- Coordinate with housekeeping and maintenance teams
- Handle basic bartending and serving
- Step in to assist with **cleaning and room turnovers when needed**:

- Ensure house rules, safety, and service standards are consistently followed

Why Work With Us:

- Join a growing, locally loved hospitality brand
- Supportive team environment
- Opportunity for growth within our properties

If you're a motivated, service-driven individual who enjoys being part of a dynamic hospitality team, we'd love to hear from you.

**Job Requirements**:Requirements:

- **Valid Smart Serve certification (required prior to start date)**:

- **Previous serving or bartending experience not required but considered an asset**:

- Previous **customer service or hospitality experience**:

- Strong communication and problem-solving skills
- Flexible availability, including weekends and holidays
- Comfortable with a hands-on role - including **light to moderate cleaning duties as required**:

- Ability to work independently and take initiative
- Professional, friendly, and guest-focused attitude

**Job Types**: Full-time, Part-time

Pay: $20.00-$24.00 per hour

Expected hours: 20 - 40 per week

Work Location: In person



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