Assistant Manager- Hotel
1 week ago
Assistant Manager
**The Kiwi Motel | Grand Bend**
The Kiwi Motel is seeking a reliable, hands-on **Assistant Manager** to support daily operations and help deliver an exceptional guest experience. This role is ideal for someone who thrives in a fast-paced hospitality environment and is comfortable stepping in wherever needed.
Key Responsibilities:
- Support the General Manager with day-to-day motel operations
- Provide outstanding customer service to guests before, during, and after their stay
- Assist with guest check-ins, check-outs, and issue resolution
- Oversee daily tasks and ensure cleanliness and presentation standards are met
- Coordinate with housekeeping and maintenance teams
- Handle basic bartending and serving
- Step in to assist with **cleaning and room turnovers when needed**:
- Ensure house rules, safety, and service standards are consistently followed
Why Work With Us:
- Join a growing, locally loved hospitality brand
- Supportive team environment
- Opportunity for growth within our properties
If you're a motivated, service-driven individual who enjoys being part of a dynamic hospitality team, we'd love to hear from you.
**Job Requirements**:Requirements:
- **Valid Smart Serve certification (required prior to start date)**:
- **Previous serving or bartending experience not required but considered an asset**:
- Previous **customer service or hospitality experience**:
- Strong communication and problem-solving skills
- Flexible availability, including weekends and holidays
- Comfortable with a hands-on role - including **light to moderate cleaning duties as required**:
- Ability to work independently and take initiative
- Professional, friendly, and guest-focused attitude
**Job Types**: Full-time, Part-time
Pay: $20.00-$24.00 per hour
Expected hours: 20 - 40 per week
Work Location: In person
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