Produce Clerk

**Welcome to Amaranth where we're not just about providing stellar customer service - we're on a mission to craft an exceptional experience.**

Imagine a community where local farmers and producers unite to bring wholesome, healthy food to our tables. As we expand in Alberta, Amaranth is thrilled to extend a warm welcome to new team members who share our fervor.

Joining the Amaranth community means embodying courtesy, friendliness, and efficiency. We don't just follow best practices; we set the standard. Every role contributes to maintaining a positive company image, ensuring that our customers and team members always leave with smiles. But it doesn't end there - our Team Members are versatile, ready to tackle any challenge inherent in the diverse range of responsibilities.

What sets a successful team member apart?

Picture someone who lives and breathes a holistic lifestyle, fuelled by a genuine passion. Someone who goes above and beyond to elevate the customer experience. A team player committed to growth, flexibility, and openness. Imagine a problem solver with a keen business sense, contributing to Amaranth's core values and goals.

At Amaranth, we're not just building a team; we're fostering a community of like-minded individuals dedicated to making a difference. If you're ready to be part of something extraordinary, where passion meets purpose, Amaranth is the place for you. Let's grow together and create a legacy of exceptional service, one smiling customer at a time.

**JOB DESCRIPTION**

**Job Title: Produce Clerk Department: Produce Department**

**Reports to: Store Manager, Produce Lead**

**Position Overview**:
The Produce Clerk plays an essential role in supporting the daily operations of the Produce Department. This position contributes directly to Amaranth’s mission of providing an outstanding experience every day by ensuring our produce displays are fresh, full, and appealing, and that customers receive friendly, attentive service.

At Amaranth, our mission is to provide an outstanding experience every day, one person at a time. The Produce Clerk helps deliver on this mission by creating a clean, organized, and welcoming store environment that supports customer trust and satisfaction.

**Values**:
Amaranth is a values-driven organization, starting with how we hire through to how we measure success. Our core values include:

- We are Welcoming
- We Serve Others
- We Seek First to Understand
- We are Solution-Oriented and Growth Focused
- We are Accountable
- We Value Sustainability

**Priority Accountabilities**:
These are the outcomes the team member is accountable for, as outlined in the accountability chart. These outcomes include:

- **Customer Service**: Deliver friendly, helpful, and proactive customer service. Respond to questions, assist with product location, and connect customers with department experts as needed.
- **Shelves Full and Organized**: Ensure produce displays, coolers, and overstock areas are stocked, faced, clean, and inviting. Maintain accurate pricing and rotate stock following FIFO practices.
- **Quality Control**: Cull regularly and ensure only high-quality produce is on the sales floor. Report any damaged or mis-shipped items promptly.
- **Build Trust**: Uphold store standards, demonstrate reliability, and maintain clear communication with team members, vendors, and customers.

**Secondary Accountabilities**:
These accountabilities support the effective completion of the Priority Accountabilities:

- Support other departments during peak times (e.g. receiving, stocking).
- Maintain store cleanliness, including mopping, sweeping, and general tidying.
- Assist with POS operations and customer transactions as needed.
- Participate actively in training, meetings, and cross-department support.

**Tactical Responsibilities**:
These are the processes that the team member is responsible for executing:

- Receive, verify, and process incoming produce shipments accurately.
- Stock, down-stock, and rotate produce with attention to detail and freshness standards.
- Manage back stock proactively and maintain organized storage.
- Cull produce on a rotating schedule to maintain quality standards.
- Ensure accurate pricing and signage.
- Assist with special orders and credits as needed.

**Qualifications and Attributes**:

- Excellent communication skills and a positive, team-focused attitude.
- Ability to follow procedures and work independently or collaboratively.
- Intermediate computer skills, including database operation, are an asset
- Familiarity with natural and organic food products is an asset.
- Food Handling Safety certification is an asset.

**Time Requirements**:

- Full-time or part-time hourly position.
- Flexible working availability, including days, evenings, weekends, and shift coverage as needed.
- Entitled to a 30-minute unpaid meal break for shifts longer than 5 consecutive hours.

**Basic Physical Requirements**:

- Stand for extended periods of time.
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