Associate Manager, Reporting

**Job Description**:
We are looking for an
**Associate Manager, Reporting and**
**EUC**
**Tools.**

The Group Customer Disability Solutions & Shared Services department is looking for an Associate Manager, Reporting and End User Computing (EUC) Tools whose analytical mind and curious nature can lead a team through the utilization of a variety of system development tools and data sources to build and maintain operational and ad hoc reports as well as EUC tools.

As the leader of the Reporting and EUC Tools team you will use your leadership capabilities, analytical skills, technical abilities, and critical thinking mindset to prioritize and manage the work done by the team, as well give direction on technical design and approach. With a continuous improvement mindset, you will refine existing reports and tools and explore new techniques to support the organization’s management team.

This role requires:

- A high degree of innovation
- Technical Know-How
- Project Management
- Problem Solving
- Collaboration
- Data and Business SME knowledge
- Leadership skills, but with a desire to also “get your own hands dirty”

**RESPONSIBILITIES**

**Team Management**
- People leader for the team
- Prioritize work, ensure timely delivery of quality work
- Provide guidance and support to the team
- Set standards and enable the use of applicable tools, techniques, technologies, and templates which help ensure relevance, timeliness and quality of the work delivered
- Set the standard with the work you deliver (opportunity to do hands on work)
- Management reporting on work and productivity of the team

**Operational Reporting**
- Provide regular and ad hoc reporting
- Work with Group Customer Division partners to leverage various data sources and provide operational reporting
- Complete complex reporting projects based on management requirements to manage the claim solutions business

**End User Computing Tool Development and Maintenance**
- Partner with business leaders and actively seek out and identify areas of opportunity to provide EUC solutions
- Utilize project management skills to plan, execute and deliver on a variety of EUC and reporting projects
- Follow a product lifecycle to design, develop and maintain dashboards and EUCs
- Maintain and improve the quality of our data by performing data profiling on key data sources
- Provide guidance and recommendation on the development of new data sources that would be used by multiple teams across the division
- Partner with other technical teams across the division to support Divisional data initiatives

**QUALIFICATIONS**
- 5+ years in related field of applied problem solving, decision-making, reporting and EUC development experience
- Post-Secondary education with a familiarity with system development, or statistical/business concepts, or equivalent experience
- Expertise or experience with Data Reporting, Data Visualization and EUC Development tools such as: VBA, SQL, C#, PHP, HTML, Power BI
- Expertise in Microsoft Office suite, specifically Microsoft Excel, Access and Powerpoint
- Experience in planning and managing projects
- Well-developed organizational and time management skills with the ability to handle multiple tasks with changing priorities
- Excellent presentation and communication skills, with ability to tailor message to the audience
- Experience managing a team is considered an asset
- Knowledge of group insurance and the disability and health and dental products is considered an asset

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Winnipeg preferred but Toronto and London considered.

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, acce