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Logistics Coordinator

3 weeks ago

Richmond, Canada Modern Terminal Ltd Full time

**Logistics Coordinator**

**Company Description**:
Canaan Group is a vertically integrated logistics company with a global reach of over 53 offices worldwide. We consult, liaise and provide logistics solutions for companies to move and transport products throughout the world. The company was started in 1981 in Vancouver. Through hard working, persistence and creativity, Canaan Group has grown constantly to become one of the largest privately owned Canadian logistic company. The motto of our company is “Delivered as Promise”.

Reporting to the Ocean and Project Department and will be responsible managing customer experience in international ocean freight / project cargo (oversize / heavy lift) shipments and maintain daily contact with key client and vendors.

**Major position accountabilities**:

- Coordination of shipments with oversize cargo focus
- Providing excellent customer experience through efficient, effective, and result based shipping solutions
- Maintaining and developing Key Accounts (projects and ocean accounts) and various vendors
- Respond to rate quotations, bookings and other inquires in a timely manner.
- Coordinate and communicate consistently with the Key Accounts, Ocean Carriers, Vendors and other service providers to ensure accurate and timely order fulfillment
- Manage complete shipping cycle from rate quotation to file closing
- Resolve issues that arise in the process with professionalism
- Work with our overseas agents, ensuring they are informed of any upcoming shipments

**Requirements**:

- University or college degree (minimum)
- 3 years of experience and knowledge of International Ocean Freight
- Solid experience and knowledge in handling oversize and heavy lift cargo (Project cargo)
- Strong customer service, communication, and problem-solving skills.
- Excellent English communication skills verbal / spoken / written
- Ability to work under pressure, multi-task and prioritize work load in order to meet numerous deadlines.
- Positive attitude, friendly, outgoing personality.
- Self-initiator, willingness to learn and ask questions.
- Familiarization with shipping hazardous material preferred, but not required.
- Attention to details

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- logistics: 1 year (preferred)