National Manager Customer Support

6 days ago


Truro, Canada Eastlink Full time

We are seeking a National Manager Customer Support, who is driven by a shared spirit of innovation, creativity, entrepreneurialism and has an uncanny ability to find solutions and deliver successful project results. In short, you know how to write the playbook, not just follow it. Reporting to the Senior Director, Outside Operations, the National Manager Customer Support will provide strategic leadership and oversight of the Workforce Teams. With an unwavering focus on enhancing the overall customer experience, the incumbent will better leverage existing platforms, continually evaluate systems and procedures, and implement efficiencies and best practices designed to improve key measurements and drive superior performance.

We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization. Get your career started with us and stay with us, your journey begins here



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