Customer Service Representative

4 days ago

Hamilton, Canada CANARAY Full time

**CANARAY | Specialists in Oral Radiology**

Canaray provides the GTA with standard-setting oral radiology services. Our rapidly growing and progressive organization is committed to being an innovative centre of excellence in the dental community. Our motto is to simply do the right thing for patients. We don’t have any quotas or salespeople. The only thing that matters is that we do our jobs to the best of our abilities.

Canaray has doubled in size every 3 years since its inception in November 2011.

**Duties**

Duties include and are not limited to:

- Telephone customer service support
- Schedule, confirm, modify appointments
- Proofreading radiology reports
- Printing, mailing and filing
- Data processing
- *Manipulating Cone Beam Computed Tomography (CBCT) Dicom files
- *Segmentation of 3D data
- Following patient privacy regulations
- Consistent sanitization and ensure all COVID policies are being followed

*Training will be provided, no experience necessary

**Skills**:
Mandatory
- Sound oral and written communication skills
- Adaptability to changing technology
- Ability to learn new terms and skillsets
- Proficient computer literacy

**Relationships**:

- Receiving feedback from staff radiologists and other support staff
- Providing coaching to fellow support staff

**Site**:
Canaray provides the GTA with efficient oral radiology services. Our rapidly growing and progressive organization is committed to being an innovative center of excellence in the dental community.
- Canaray Hamilton

Canaray is an equal-opportunity employer. We are dedicated to providing accommodations for applicants with disabilities during all parts of the hiring process. If selected for further proceedings, kindly notify us if any accommodations are needed.

**Job Types**: Full-time, Permanent

Pay: $17.50 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person

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