Network Analyst

Edmonton Catholic Schools is a large urban school division whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The Division is comprised of over 50,000 students and 5,000 employees in 95 schools plus other sites.

**Network Analyst**:
**Requisition ID**: 9615**Hours Per Week**: 35**Position**: New**FTE**: 1**Department**: Networking Services**No Months Per Year**: 12**Position Status**: Permanent**Employee Group**: OOS**Rate of Pay**: $63,840 - $79,814**Posting Closing Date**: 1/29/25The job is an entry-level system analyst with a primary focus on supporting wired switching, wireless, and voice for all our school networks. Future growth is contingent on obtaining specific industry certification within one year. The job also requires the incumbent to troubleshoot School network issues using the division's ticketing system.

The impact of the job requires the incumbent to have strong troubleshooting skills and an understanding of the fundamentals of switching networks and maintaining WAN connectivity. The incumbent participates in school-wide projects, so strong team skills are key to the job.

**Responsibilities**:

- Support and assist the team with configuration changes and network upgrades.
- Monitor network availability and performance.
- Review alerts and notifications from monitoring systems and diagnose issues.
- Perform timely response and technical support to incidents, requests, outages, and alerts.
- Monitor hardware and software changes to ensure continued network availability.
- Analyse technical and operational problems. Work with internal technical teams and/or vendors to resolve problems.
- Recommend schedule and assist with network improvements, upgrades, and repairs.
- Assist with predictive designs, troubleshooting user experience, spectrum analysis, design,n and performing RF site surveys.
- Develop and maintain the documentation to ensure changing requirements and technologies are captured and communicated.
- Assist in capacity planning networking devices procurement and support renewal.
- Research, identify, evaluate, and assess new technology for use in the Division requiring the incumbents to be abreast of ever-changing systems technology.
- Forecast network switches and access points needs and recommend appropriate configurations.
- Manage and maintain an inventory of products and equipment.
- Maintain technical knowledge through a range of professional development activities.
- Keep abreast of ever-changing systems technology

**Job Qualifications**

**Knowledge and Experience**
- Post-secondary degree or diploma, and one year's experience, in network administration or related field. An equivalent combination of education and experience may be considered.
- Cisco Certification, CCNA is an asset.
- Fundamental understanding of security standards and procedures
- Familiar with Cisco IOS software routers, switches, and wireless access points
- Basic understanding of network management and monitoring systems.
- Basic understanding of core networking protocols
- Basic understanding of local area networks and basic routing.
- Familiar with Aruba products such as ClearPass, Aruba Airwave, Aruba Controllers, and RF site surveys.
- Basic understanding of the seven layers of the OSI model
- Understanding network traffic analysis and shaping
- Familiar with project management principles and FOIP Legislation

**Competencies**
- Strong problem-solving skills with the ability to influence decision-making and recommend alternatives or courses of action
- Strong time management skills and the ability to manage competing priorities
- Strong teamwork skills with the ability to work independently
- Strong oral and written communication skills and the ability to present complex technical solutions to large audiences
- Strong consultation, facilitation, and negotiation skills and the ability to conduct needs assessment of non-technical users
- Ability to remain calm and focused in very stressful situations
- Customer service-focused attitude
- Willing to work after hours to perform system upgrades
- Ability to travel within the City of Edmonton

Edmonton Catholic Schools offers a comprehensive benefits program based on contract status as part of its total compensation package.