Support Services Administrator

2 weeks ago

Halifax, Canada Rentokil Initial Full time

Are you passionate about customer service with an interest in horticulture? Love to enhance business environments? Enjoy working independently? Looking to build your career in an exciting industry and a growing world-class organization?

Who are we?

Ambius is about improving the quality of life for people working in offices, hotels and shopping centers by enriching their environment. Our vision is to be the creator of ambience for businesses. We do this by being passionate for our colleagues and customers which are the center of everything we do. We design, install and service interior and exterior plant displays, flowers, replica foliage, holiday decor, ambient scenting and stunning wall art for commercial businesses.

What do our Support Services Administrator do?
- Release sales for billing
- Enter/Link sales orders and send necessary paperwork to branches
- Set up customers for e-billing
- Assist with billing / invoice issues/questions
- Work with warehouse staff on order requests or discrepancies
- Support Ambius colleagues within Canada (Toronto, Vancouver & Calgary)
- Issues Purchase Orders to vendors and receive purchase orders in computer system
- Work closely with vendors and customers
- Issue WCB/WSIB Clearance Certificate as needed
- Work with Support Services Manager on month end data to meet deadlines
- Submit all required paperwork within designated timeframe
- Code and process accounts payable invoices
- Participate with accounts receivable and collections, as needed
- Work with customers, managers, operations and sales teams to resolve billing problems or general items
- Other General Administrative tasks as needed
- Provide support to Calgary and Vancouver and accommodate the time difference

What do you need?
- High school diploma or GED - required
- Post-secondary education in a related area of study - preferred
- 2-4 years of experience in an Administrative role
- Demonstrated proficiency with Microsoft Word, Excel and Power-Point.
- Ability to handle multiple tasks at the same time
- High level of organization skills
- Work well under pressure
- Prioritize work without direct supervision
- Strong communication (verbal and written) and organizational skills
- Listening skills are essential
- Quality and customer oriented
- Action-oriented and self-motivated
- Strong work ethic and professional demeanor
- Able to learn and use multiple computer systems
- Have knowledge of Google Suite
- Strong analytical skills and attention to detail

What do we offer?
- Great benefits - Medical, Dental, and Vision, Employer-matched RRSP
- Paid vacation, holidays and personal days
- Short and long-term disability
- Life Insurance
- World Class training of the lasted industry best practices

**Job Types**: Full-time, Permanent

Pay: Up to $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Halifax, NS: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person

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