Community Support Program Supervisor

**Program Supervisor (Community Support Program)**

**Location**: Edmonton and surrounding area

CarePros is growing and we're excited to launch a new Community Support Program in Edmonton

We are looking for a Program Supervisor to oversee our Community Support Program You’ll walk alongside adults with developmental disabilities (including autism) in a home setting, while mentoring and empowering a team of driven Community Support Workers (CSWs). The focus is to help them live as independently as possible, connect with community, and strengthen social and personal skills. This is a hand-on leadership role where you'll be on the floor caring for individuals, setting the gold standard for your CSWs.

**Schedule**:

- Day (7:30am - 3:30pm) 6 days on, 3 days off

**Why Your Transparency Matters**

Our goal is to provide excellence in service for the individuals we care for and build a team with the comfort, knowledge, and skills to truly make a difference.

This work will test your patience, stretch your creativity, and demand your accountability. It will give you the chance to **make a lasting impact** in the lives of those who need you most.

**What Success Looks Like**
- Your teams know they can go to you with any question or concern
- Your CSWs move up in their careers thanks to your impactful mentorship and leadership
- The person you support smiles knowing that you genuinely care about them
- You see new and improved skills being developed within their daily routine

**A Day in the Life**
- Lead and mentor your CSWs to deliver exceptional person-centered, strengths-based care
- Support staffing, scheduling, and organize workflows
- Facilitate the achievement of 2-3 Individual Service Plan (ISP) goals per care plan cycle
- Work alongside individuals in care while providing professional companionship and emotional support
- Foster strong partnerships with families, caregivers, and stakeholders
- Encourage healthy routines and physical activity
- Teach important life skills (meal planning and preparation, personal hygiene, household management)
- Model positive interactions and support with appointments, errands, and outings
- Transport to and attend appointments and community or cultural activities
- Implement client care plans while ensuring compliance, safety, and smooth operations
- Complete documentation of activities, progress, and observations
- Provide evening and weekend on-call support as needed

**What You Bring To The Table**
- Diploma or Degree in Disability Studies, Human Services, Social Work, Psychology, Community Rehabilitation, or related field** (required)**:

- 3+ years direct experience working with persons with developmental disabilities in home-based or community support settings** (required)**:

- 2+ years of supervisory or leadership experience in front-line care
- 2+ years of experience working with PDD
- In-depth knowledge of disability support, Alberta Council of Disability Services (ACDS) standards, and Community Disability Services (CDS) sector guidelines
- Hands-on experience supporting individuals with complex needs and autism
- Unmatched oral and written communication skills
- Strong technology and documentation skills

**Compliance Regulated Requirements**
- An active Alberta Class 5 Driver's License
- A clear Alberta 10-year Driver's Abstract (10 years driving experience is not required)
- A current Standard/Intermediate First Aid with CPR Level C (Canadian Provider in person, or blended online/in-person)
- $2 Million Alberta Auto Insurance Liability coverage
- Clear Criminal Record with Vulnerable Sector Check obtained in last 5 months
- Clear Intervention Record Check obtained from Children Services in last 5 months

**Regulated Physical Requirements**
- To perform this role, you must be able to:_
- Walk and stand for extended periods, including long distances
- Bend, kneel, crouch, and maintain balance to prevent falls
- Work in varied environments, including outdoor and seasonal conditions
- Lift, push, or pull up to 10 lbs occasionally; reach overhead and outward
- Perform fine motor tasks (typing, grasping, holding) and repetitive movements
- Communicate verbally and maintain physical stamina for both short and long durations

**The PERKS**
- Group RRSP matching after 1 year of full-time employment
- Comprehensive benefits package (Health, Dental, Vision, Employee and Family Assistance Program)
- Structured rotation for built-in balance and recharge time
- Innovative technology to assist in your daily routine of providing care
- Cornell University TCI Training (Therapeutic Crisis Intervention)
- Ongoing training and professional development
- _A collaborative and diverse organization supporting you, so you never feel alone_

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