Residence General Manager

**Join the Stonemont Family - Where Passion Meets Purpose**

Stonemont Retirement Lifestyle is more than just a place to work; it's a place where you can truly make a difference. With a deep and proud history of providing exceptional services and support to communities of seniors, we are a beacon of warmth, compassion, and excellence in the retirement living sector. Our newly constructed facilities are designed not just for living but for thriving, offering our residents a fulfilling and engaging lifestyle that respects their independence.

**Core Competencies**:

- **Leadership Excellence**: Demonstrated capability to inspire, engage, and lead a team towards achieving excellence in service delivery and operational efficiency.
- **Adaptive**: Exceptional ability to adapt to changing environments and resident needs, while continuously seeking ways to improve service quality and operational efficiency.
- **Operational Management**: Extensive experience in managing complex operations within a senior living context. This includes a deep understanding of coordinating room services, wellness monitoring, restaurant services, maintenance, and recreational activities to ensure a high-quality living experience for residents.
- **Financial Oversight**: Proven track record in budgeting, financial forecasting, and resource management
- **Communication Proficiency**: Exceptional ability to communicate clearly and effectively with diverse audiences, including staff, residents, family members, and external partners.

**Technical Skills and Knowledge**:

- **Industry Regulations and Best Practices**: Comprehensive knowledge of the regulatory environment surrounding senior living facilities, ensuring compliance with health and safety standards, labor laws, and privacy regulations.
- **Facility Management Expertise**:An understanding of the maintenance and operations of a similar facility, ensuring all services are delivered efficiently and meet the highest standards of quality and safety.
- **Quality Control**:A dedication to maintaining and enhancing high standards of care and service, with a focus on quality assurance processes to monitor and improve resident satisfaction.
- **Technology Integration**:Proficiency in leveraging technology to improve operational efficiency, enhance communication, and enrich the living experience for residents.

**Personal Qualities**:

- **Compassion and Empathy**: A deep understanding of and empathy for the challenges and needs of seniors, reflecting in a caring, patient, and respectful approach to service delivery.
- **Resilience**: Ability to navigate change and overcome challenges with a positive attitude, demonstrating resilience in the face of adversity and flexibility in adapting to new situations.
- **Ethical Integrity**: A strong ethical foundation, ensuring all decisions and actions are guided by principles of honesty, transparency, and respect for individuals’ rights and dignity.
- **Inclusive Leadership**: An inclusive approach to leadership that values diversity and fosters a culture of respect, collaboration, and belonging among staff and residents.

**Education and Training**:

- **Required Education**: A degree or certification in Healthcare Administration, Business Administration, Hospitality Management, a related field, or relevant previous experience.
- **Professional Development**: Ongoing commitment to professional growth, evidenced by certifications or continued education in senior living management, healthcare administration, leadership, and/or other related areas.

**Experience**:

- **Senior Living Management Experience**: At least 5 years of progressive leadership experience in a senior living community, demonstrating a successful track record in improving operational efficiency, resident satisfaction, and financial performance.
- **Team Leadership and Development**: Experience in managing, mentoring, and developing a diverse team, including assistant managers, in a way that fosters a positive work environment and promotes professional growth.
- **Operational Excellence**:A history of achieving excellence in facility management, including implementing innovative services, enhancing the quality of life for residents, and ensuring the smooth operation of all facility services.

**Job Types**: Full-time, Permanent

**Salary**: $90,000.00-$115,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person