Compliance Account Manager

2 weeks ago

Vancouver, Canada Fintel Connect Full time

As a member of our Client Service team, our Compliance Account Manager will play a pivotal role in driving results in both compliance and client management for Fintel Check, our AI-driven marketing compliance tool. This role requires a unique blend of expertise in compliance, risk management, and client relations. You will develop and implement strategies that ensure regulatory adherence while enhancing client relationships and driving business growth. As the primary escalation point for clients, you will provide expert advice and direction, ensuring compliance standards are met and managing client expectations. Your efforts will support the implementation of client strategies, promote compliance, and foster client satisfaction.

**About us**:
Fintel Connect is making waves as the leading growth marketing solution built for the financial industry. Our mission is to support the banking and financial ecosystem with tools and insights that will allow them to better reach future customers and deliver the right products to the right audiences in a compliant and cost-effective way. Fintel proudly serves 80+ leading financial brands like Royal Bank of Canada, Tangerine, Ramp, and Neo Financial to name a few.

**What You'll Get To Do**:

- Foster an environment of trust and consultation with team members, stakeholders, and the leadership team.
- Train and guide team members on compliance best practices and the use of Fintel Check's AI-driven tools.
- Develop and implement processes to improve efficiency and effectiveness in compliance monitoring and reporting using Fintel Check's capabilities.
- Oversee the automated monitoring of campaigns, tracking brand usage, modifications, and campaign locations to ensure compliance.
- Seek out and present innovative opportunities for increased revenue and compliance enhancements.
- Create and implement compliance and program strategies for network clients.
- Regularly review and analyze data in the Fintel Check platform to identify and address compliance issues efficiently.
- Ensure new clients are onboarded efficiently and strategically.
- Assist the Client Services Director with compliance and strategic initiatives.
- Demonstrate expertise in tracking and monitoring client systems and provide training.

**What We’re Looking For**:

- Bachelor's degree in Marketing, Business, Commerce, Public Relations, or related fields.
- Strong negotiation, analytical, and implementation skills.
- Leadership experience is considered an asset.
- High attention to detail with strong writing and data analysis abilities.
- Proficiency in MS Word, Excel, Outlook, PowerPoint, and WordPress.
- Ability to thrive under pressure and deliver in a results-oriented environment.
- Adaptable team player with a career-oriented mindset.
- Effective written and verbal communication skills in English.

**Why Join Fintel Connect?**
- Career progression: We value personal and professional growth and offer various internal and external development training programs and opportunities for advancement.
- Health and wellbeing: We believe in work-life balance and offer comprehensive health and wellness benefits, sick/personal days, and three weeks annual paid vacation.
- Cultural environment: We foster a positive environment through team events, activities, and paid volunteer hours.

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