Medical Receptionist

3 days ago

Whitby, Canada East Whitby Medical Clinic Full time

We are looking for a reliable and dependable TELUS EMR trained receptionist

**Division of Duties**:
Duties are assigned to specific reception staff but all should be familiar with the procedures and protocols.
- Answer and forward phone calls.
- Schedule and confirm patient appointments, receive and communicate messages for medical staff and patients.
- Register patients on arrival.
- Interview patients to obtain information required for medical services.
- Review payment records, identify outstanding charges, collect monies owing, and prepare invoices and receipts.
- Complete insurance and other claim forms.
- Maintain stock of medication and daily counts
- Ensure the timely flow of patients through the clinic and respond to patients complaints and concerns in a tactful and courteous manner
- Respond to and track new patients referrals

Administration of patient charts:

- Initiate and maintain confidential medical charts and records, including electronic medical records (EMR).
- Familiarity with all aspect of the patient management system.
- Ensure Doctors charts are up to date and ready for the patients time of review
- Follow up on test results not yet received by calling the appropriate labs to have reports faxed.
- Respond to requests for records, copy and send requests for release of information to the appropriate hospital or physician office.
- Follow appropriate policies and protocols with respect to confidentiality and release of records.
- Sort, file and scan reports into patient charts.
- Prepare and/or retrieve files for upcoming clinic visits.

Administrative duties:

- Provide assistance as necessary with the preparation of the physicians’ schedules.
- Photocopy documents for distribution, mailing and filing.
- Process incoming and outgoing mail.
- Send and receive messages and documents using fax machine and electronic

**Salary**: $18.00-$20.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- WHITBY, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Advise us of your current and projected availability

**Experience**:

- 1 YEAR IN MEDICAL OFFICE (required)
- TELUS or similar EMR (required)

Work Location: One location

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