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Medical Receptionist

2 weeks ago

Whitby ON LN H, Canada The Physio Clinic Full time $34,240 - $48,120 per year

Job Summary

We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring a welcoming environment for patients, and providing excellent administrative support. This role is crucial in maintaining efficient office procedures and facilitating communication between patients and healthcare providers.

Duties

  • Greet and assist patients as they arrive at the office, ensuring a positive first impression.
  • Manage patient check-in and check-out processes, including scheduling appointments and confirming insurance information.
  • Handle multi-line phone systems to answer calls, respond to inquiries, and direct calls to appropriate staff members.
  • Maintain electronic medical records (EMR) accurately and securely, ensuring compliance with privacy regulations.
  • Process patient forms and documentation efficiently, including collecting payments and managing billing inquiries.
  • Collaborate with medical staff to coordinate patient care, including relaying messages and scheduling follow-up appointments.
  • Utilize software systems such as Epic and Dentrix for patient management and record keeping.
  • Maintain cleanliness and organization of the front desk area to create a welcoming environment for patients.

Skills

  • Proficient in medical terminology with a solid understanding of healthcare practices.
  • Experience working as a dental receptionist or in a dental office is highly desirable.
  • Previous experience in a medical office setting is preferred, showcasing familiarity with electronic medical records systems.
  • Strong administrative skills with experience in office operations and front desk management.
  • Ability to effectively manage multi-line phone systems while providing excellent customer service.
  • Excellent communication skills, both verbal and written, with a focus on patient interaction.
  • Strong organizational skills with attention to detail to ensure accurate record keeping. We invite qualified candidates who are passionate about providing exceptional patient care to apply for this rewarding opportunity as a Medical Receptionist.

Job Types: Full-time, Part-time, Permanent

Pay: $17.20-$23.05 per hour

Expected hours: 20 – 40 per week

Work Location: In person