National Operations Support Administrator

1 week ago

Mississauga, Canada Chubb Fire & Security Canada Corporation Full time

**_The Chubb Fire & Security Difference..._**
- Service Excellence_
- Technology Leadership_
- Focus on Quality_
- National Coverage_
- Single Point of Contact_
- A Name You Can Trust_

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses, and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.

**_
Role Summary:_**

Our Chubb Mississauga team requires a National Operations Support Administrator to provide support to the National Operations Center. In this role, you will provide unrivaled, outstanding support to all internal and external customers, delivered through timely responses, courteous customer call handling, and professionally written correspondence.

**_
Key Job Responsibilities:_**
- Following company policies and procedures, accurately administrate/process (data entry) contracts, orders, cancellations, and billings.
- Contribute to team effort by accomplishing required results to meet department and company goals.
- Work with internal/external customers in a professional manner.
- Assist Management and other departments to resolve customer concerns.
- Work flexibly around normal office hours to achieve the results required.

**_Qualifications:_**
- Essential to have strong Computer skills (i.e., Microsoft Word, Excel, PowerPoint, Outlook).
- Post-Secondary education in Business Administration or related course of study will be valued.
- 1-3 years of customer service/administration experience, preferably within a business-to-business environment.
- Bilingual English/French mandatory (Spoken and written)

**_
More about the position:_**
- Professional, articulate, good verbal communication
- Result-oriented with a can-do attitude
- Excellent time-management and planning skills
- Team player who is supportive of others
- Adaptable to changing environments
- Self-motivator with a positive outlook
- Able to work on own initiative without direct supervision
- Able to work under pressure, manage key objectives and work toward targets

**_
Our offerings include:_**

Competitive compensation and benefit package

RRSP matching

Employee Discounts

Learning and Development opportunities

Reward and Recognition Program

A culture of performance & accountability

A supportive and positive team environment

**_
Background Check Requirements:_**
- Criminal Background Check
- Reference Check

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

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