Medical Secretary

**Regular/Temporary**
- Regular

**Job Title**
- MEDICAL SECRETARY (II)**Job ID**
- 66639

**Location**
- Hamilton General Hospital**Open Date**
- 12/06/2024

**Job Type**
- Continuing

**Close Date**
- 12/26/2024

**Employee Group**
- Unifor Unit 1, Staff

**Favorite Job**

**Department**
- Surgery

**Salary Grade/Band**
- Grade 5

**Salary Range**
- $20.72 - $32.57 (hourly)

**Hours per Week**
- 21

**Posting Details**

**Schedule**
- 21 hours per week, 8:30am - 12:00 p.m. Monday, Wednesday, Thursday and Friday and 8:30 am - 4:30pm Tuesday
- **Education Level**
- 2-year Community College diploma in Medical Office Administration or related field
- **Career Level**
- 3 years of relevant experience
- **JD #**

JD00009

**Pay Grade**:
5

**Title**:
Medical Secretary (II)

**Unit/Project Description**:
**The Department of Surgery is seeking a Medical Secretary II to support a Plastic Surgeon at the Hamilton General Hospital**

**(HGH).**

The division of Plastic Surgery at the Hamilton General site of Hamilton Health Sciences (HHSC) serves as the Regional Trauma

Centre for Burn Management, maxillofacial, and extremity trauma, housing the Regional Burn Unit and Hyperbaric Oxygen Unit.

The Burn Unit, the second busiest in the province, admits around 120 cases annually and operates a daily outpatient clinic. Plastic

surgeons support the Trauma, Cardiac, and General Surgery programs. The McMaster University Medical Centre (MUMC) provides

care for cleft lip/palate, craniofacial deformities, congenital hand issues, and brachial plexus injuries, with an emphasis on pediatric

surgery.

The **Medical Secretary**’s primary responsibilities include scheduling patients, booking OR’s, submitting OHIP billings, responding to

patient and internal inquiries and additional administrative support as required.

**About the Department of Surgery**

Over its 50+ year history, the McMaster Department of Surgery has maintained a steadfast commitment towards thinking big and

making it possible. We are a department with 11 surgical divisions and Royal College residency training programs; together, we are

poised to unleash a future fueled by a creative mindset and powered by our people.

Vision.

This Vision is based on 6 core tenets:
**C.R.E.A.T.E.**

**_ Culture_** that includes

**_ Research_** that impacts

**_ Education _**that inspires

**_ Advancement_** for all

**_ Transformation_** through innovation & entrepreneurship

**_ Excellence_** in patient care

**About McMaster University**

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the talented faculty and

staff, and to foster inclusive excellence which values the strengths, perspectives, and contributions of each individual. McMaster is

recognized as one of the top employers in the Hamilton/Niagara region and has been recognized as one of Canada’s Top Diversity

employers.

Working at McMaster University brings a robust total rewards package, which is more than just a salary. The elements and structure

of the total rewards packages vary by employee group but include:

- Employer Paid benefits including Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance.
- Pension Plan Options & Post-Retirement Benefits.
- Training, coaching and professional development opportunities.
- Employee tuition assistance for development and education
- Opportunity to be a part of an academic environment working alongside professionals who share a passion for learning.
- Progressive paid annual vacation plan

Please see Total Rewards Overview for Unifor, Local 5555, Unit 1 for more Information.

**Job Summary**:
The Medical Secretary (II) is responsible for establishing priorities for office operations and performing a variety of secretarial and administrative duties within a clinical or medical practice setting.

**Purpose and Key Functions**:

- Prepare, coordinate, and monitor physician on-call schedules, procedure schedules, clinics, and medical staff rounds.
- Write a variety of documents including correspondence, reports and meeting minutes.
- Schedule patient medical appointments and procedures.
- Coordinate calendars, arrange meetings, book rooms and make travel arrangements.
- Resolve scheduling and calendar issues, complaints, and conflicts.
- Use a dictaphone to transcribe a variety of documents and reports including minutes, patient files, medical reports, and manuscripts.
- Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
- Process and reconcile clinical and third-party service billings.
- Interact with patients and their family members who may be experiencing emotional or difficult situations.
- Ensure patients understand all instructions given to them for tests and medical procedures.
- Gather and compile information required for a variety of grant submissio