IT & Systems Service Technician

2 weeks ago

Kenora, Canada Bimose Tribal Council Full time

**IT & Systems Service Technician**

**SUMMARY**:
**DUTIES**:

- **Network Management**:

- Design, implement, and maintain local area networks (LAN), wide area networks (WAN), and wireless networks for schools and other locations.
- Monitor, troubleshoot, and resolve network issues to ensure seamless connectivity and mínimal downtime.
- Configure and manage networking hardware (routers, switches, firewalls) and VPNs for secure and efficient operations across school sites.
- Perform routine network audits, software upgrades, and improvements to maintain high levels of security and system performance.
- **Server Administration**:

- Install, configure, and maintain server systems (file servers, database servers, etc.) for educational institutions.
- Implement security measures such as patch management, antivirus software, and user access controls on school networks and servers.
- **Troubleshooting & Support**:

- Provide on-site and remote technical support to schools regarding network, server, and hardware/software issues.
- Ensure fast response times to minimize downtime and disruptions to school operations.
- **Documentation & Reporting**:

- Maintain detailed records of all network configurations, server setups, and technical incidents at each school.
- Generate reports on network and server performance, issues, and improvements for school administrators and management.

**QUALIFICATIONS**:

- Proven experience in IT support, with expertise in networking and server administration.
- Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPNs) and server management.
- Proficiency with server platforms (Windows Server, Linux, etc.) and network hardware (routers, switches, firewalls).
- Experience with Apple Device Management and Apple devices
- Strong understanding of networks, server management, cybersecurity, and cloud platforms (Microsoft 365, etc.).
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to work with a variety of stakeholders.
- Ability to travel frequently to multiple school sites within the Bimose Tribal Council’s member communities
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.

**ADDITIONAL REQUIREMENTS**:

- Valid Class G driver's license and ability to travel.
- Understanding of Anishinaabe culture is an asset.
- Vulnerable Sector Check required.

Pay: $55,000.00-$85,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Location**:

- Kenora, ON P9N 3P7 (required)

Work Location: In person

Application deadline: 2025-05-22

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