Hotel Manager

1 week ago


Winnipeg, Canada Nad Express Full time

**Job Overview**

**Responsibilities**
- Assist in managing hotel operations, including front desk, housekeeping, and maintenance departments.
- Supervise staff, providing guidance and support to ensure efficient workflow and high-quality service.
- Handle guest inquiries and complaints with professionalism, ensuring timely resolution to enhance guest satisfaction.
- Oversee front desk operations, including check-in/check-out processes and managing reservations.
- Collaborate with the Hotel Manager on budgeting and financial management to optimize hotel performance.
- Implement training programs for new staff members to uphold service standards.
- Maintain effective communication between departments to ensure seamless operations.
- Monitor compliance with health and safety regulations within the hotel premises.

**Skills**
- Strong leadership skills with the ability to motivate and inspire team members.
- Experience in human resources practices related to hiring, training, and employee relations.
- Proficiency in front desk operations and guest services management.
- Bilingual capabilities are a plus, enhancing communication with diverse guests.
- Excellent customer service skills with a focus on creating memorable experiences for guests.
- Supervisory experience in a hospitality setting is preferred.
- Strong phone etiquette for handling guest inquiries professionally.
- Knowledge of budgeting processes within the hospitality industry is advantageous.
- A genuine passion for hospitality and commitment to delivering outstanding service.

Join our team as an Assistant Hotel Manager where you can make a significant impact on our guests’ experiences while developing your career in the vibrant hospitality industry.

**Job Types**: Full-time, Part-time

Pay: $15.80-$25.00 per hour

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person



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