Hotel General Manager

6 days ago

Winnipeg MB RE L, Canada New Lodge Hotel Full time

Job Overview

We are seeking an experienced and dynamic General Manager to oversee all aspects of our hotel operations. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing staff, maintaining operational efficiency, and driving overall business success. This leadership role requires a strategic thinker with excellent communication skills and a strong background in hospitality management. The General Manager will serve as the face of the property, fostering a positive environment for guests and staff alike.

Duties

  • Oversee daily hotel operations to ensure high standards of service and guest satisfaction
  • Develop and implement strategic plans to increase revenue and improve operational efficiency
  • Manage staffing, including hiring, training, scheduling, and performance evaluations
  • Maintain compliance with health, safety, and regulatory standards
  • Handle guest complaints and resolve issues promptly to ensure positive experiences
  • Coordinate with departments such as housekeeping, maintenance, food & beverage, and front desk to ensure seamless operations
  • Monitor financial performance, including budgeting, forecasting, and expense control
  • Promote a welcoming environment that encourages guest loyalty and positive reviews
  • Lead marketing initiatives to attract new guests and retain existing clientele
  • Foster a team-oriented culture that motivates staff to deliver exceptional service

Qualifications

  • Proven experience in hospitality management or a similar leadership role within the hotel industry
  • Strong understanding of hotel operations, revenue management, and customer service principles
  • Excellent leadership and interpersonal skills with the ability to motivate teams
  • Exceptional problem-solving abilities and decision-making skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in hotel management software and MS Office Suite
  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
  • Prior experience with budgeting, financial analysis, and strategic planning is highly desirable

This position offers an opportunity to lead a vibrant team while shaping memorable guest experiences. We seek a dedicated professional committed to excellence in hospitality management.

Salary is negotiable depending on prior hospitality/hotel experience.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

  • Dental care
  • Life insurance
  • On-site parking

Work Location: In person

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