F&i Manager

7 days ago

Lethbridge, Canada Westwind Honda Full time

Westwind Honda is looking for an **F&I Manager** in Lethbridge Alberta

The F&I Manager is responsible for developing ongoing and long-term relationships with customers. The F&I Manager is knowledgeable in matters of financing, insurance and warranties. As a team player the F&I Manager strives to develop collaborative relationships throughout the dealership.

**Why Work for Westwind Honda**:

- Locally owned and operated
- Google review rating of 4.8
- Excellent benefits package
- Excellent Team with average tenure of 16 years with Honda
- We invest in, and train our people to succeed
- New building coming soon

**Job Duties**:

- Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients.
- Utilization of dealership management systems and procedures to deliver exceptional customer service.
- Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
- Read, understand and adhere to all rules, regulations and procedures as required by the employer and Honda Canada.
- Work in strict compliance with the laws of Alberta and Canada.
- Ensure all work performed is thorough, accurate and completed on time.
- Preparation of all documentation, contracts, registration, submission, funding, etc. related to all transactions and sales/leases of vehicles.
- Maintain all reports and records as required by the manufacturer, dealership and suppliers.
- Attend sponsored training as scheduled.
- Ensure quotes for products and services are competitive and up to current market rates.
- Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centers and third-party vendors.
- Keep customers and staff updated on the progress of a vehicle purchase and delivery.
- Consistently meet and exceed customer expectations.
- Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction.
- Valid AMVIC certification an asset.
- Possess a valid driver’s license and a clean driving record.
- Professional demeanor and appearance.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Self-motivated with excellent work ethic.
- Ability to problem solve and has high attention to detail and accuracy.
- Computer skills and understanding of technology.
- Experience with Dealership Management Systems considered an asset.
- New and Used vehicle knowledge an asset.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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