Current jobs related to Coordinator - HRis & Training and Development - Montréal - Vacances Air Canada Air Canada Vacations

  • HRis Administrator

    1 week ago

    Montréal, Canada Fairstone Full time

    At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best...

  • HRis and Benefits Admin Support

    2 weeks ago

    Montréal, Canada Fairstone Full time

    As part of the People and Culture team, reporting to the Manager, People and Culture Digitalization, the HRIS and Benefits Admin Support will be responsible for maintaining the HRIS with 1500+ employees over 240 locations across Canada and will interface with vendors and contribute to internal and external communication, support deliverables, provide...

  • Technical Coordinator HRis

    1 day ago

    Montréal, Canada Pomerleau Full time

    Ready to build your career? We want to hear from you._ As the Technical Coordinator - Systems and Data within the Talent Culture and Leadership team at Pomerleau, you will be responsible for the administration and configuration of certain content in the HRMS training module. You will also be the liaison between the training department and the information...

  • HRis Support Specialist

    1 day ago

    Montréal, Canada Excelgens Full time

    **Business Overview**: Within the HR Information Systems and Employee Data Management team, the HRIS Support Specialist works extensively with all BNPP Americas HR teams as well as IT to support and maintain the HRIS as well as homegrown java tools. Ensures that deliverables meet or exceed individual objectives. Support HR COO teams and other HR stakeholders...

  • Expert, HRis and Data Analytic

    1 week ago

    Montréal, Canada Belron Canada Full time

    Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. Job Summary: A professional who combines expertise in Human Resources...

  • Training and Development Coordinator

    7 days ago

    Montréal, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Training Coordinator

    1 week ago

    Montréal, Canada American Iron and Metal Full time

    Description de l'entreprise American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees and the ongoing trust...

  • Training Coordinator

    1 week ago

    Montréal, Canada American Iron and Metal Full time

    Company Description ARE YOU CUT OUT FOR AIM RECYCLING? Take recycling to a global scale. Join us in our mission to recycle more than 3 000 000 tons of metal every year across the globe. At AIM Recycling, we recycle metals to the maximum of their capacity. For more than 80 years, we have been uniting our strengths to make a positive difference. Join our...

  • Coordinator, Training

    5 days ago

    Montréal, Canada Air Canada Vacations Full time

    **Job Brief**: Air Canada Vacations is hiring a Training & Development, Coordinator, / Vacances Air Canada recrute un/une Coordonnateur(trice), Formation et développement. Planning and organizing the training of new hires within our call center. Deliver training and refreshers to employees including new hires. Create and update reference manuals and...

  • HRis System Administrator

    7 days ago

    Montréal, Canada Bath Fitter Distributing Inc. - SoS Full time

    The Time and Attendance System Administrator is responsible for validating the integrity of data necessary for payroll processing and updating employee records. They must ensure compliance with the human resources policies and the applicable hourly rates, and are responsible for helping managers and their staff to understand these policies. Their role also...

Coordinator - HRis & Training and Development

3 weeks ago

Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

**Scope**: Planning and organising the training of new hires within our call centre. Deliver training and refreshers to employees including new hires. Create and update reference manuals and bulletins.

**Job Description: Responsibilities**:

- Maintain training manuals in order to conduct training sessions and ensure that training material is accessible to all employees on MILO.
- Facilitate orientation, training and refreshers of new hires on our different reservation systems, as well as on other tools needed to perform their tasks.
- Create new procedures when needed.
- Inform the staff on new and actual procedures, existing and new products and promotions.
- Guide new hires during call centre initial training.
- Maintain good contact with suppliers (hoteliers and tourist offices) in order to plan and coordinate training sessions.
- Verify, clarify, research and re-structure information provided by the business to ensure communication to staff is comprehensive and complete.
- Answer questions received on our products and maintain a reference documents for all to consult.
- Communicate changes / corrections to be made in the systems to the appropriate departments.
- Update skills and knowledge by enrolling in training specialist programs and assisting to presentations.
- Coordinate tour guides and liaise with tourism schools to facilitate the Call Centre hiring process.

**Knowledge and Skills required**:

- College diploma in Tourism
- Minimum of 1 year experience in a call centre position as well as facilitation and/or coaching experience
- Fluently bilingual in English and French
- Excellent communication and organisational skills both written and verbal.
- High energy and enthusiasm level
- Strong team player
- Knowledge of TTS and ARD
- Excellent interpersonal skills and the ability to motivate employees.
- Demonstrate good judgement, initiative & flexibility.
- Detail oriented
- Ability to work under pressure, multitask and manage daily schedule
- Advanced computer skills in Word, Excel, Power Point as well as Air Canada Vacations Reservation system
- In depth product, policies and procedures knowledge