Parts Advisor

2 weeks ago


New Hamburg, Canada Jerry Pfeil Chrysler Full time

**Job Overview**

**Responsibilities**
- Greet customers and assess their parts requirements with professionalism and courtesy.
- Utilize POS systems to process orders accurately and efficiently.
- Manage inventory levels and ensure timely order fulfillment of parts.
- Communicate effectively with customers regarding product availability, pricing, and delivery options.
- Maintain organized records of sales transactions and inventory management using CMMS software.
- Provide assistance in troubleshooting customer inquiries related to parts compatibility and usage.
- Collaborate with the sales team to identify opportunities for upselling additional products or services.
- Ensure a clean and organized work environment that promotes efficiency and safety.

**Requirements**:

- Proven experience in sales management or a similar role is preferred.
- Strong mathematical skills for accurate order processing and inventory management.
- Multilingual abilities are a plus, enhancing communication with diverse customers.
- Familiarity with POS systems and order fulfillment processes is essential.
- Excellent organizational skills to manage multiple tasks effectively.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- A proactive approach to problem-solving and customer service excellence.

Join our team as a Parts Advisor where you can leverage your skills in a rewarding environment while contributing to our commitment to customer satisfaction

**Benefits**:

- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Language**:

- English (required)

Work Location: In person



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