Health Club Attendant

Create moments of joy that truly matter.
Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city’s most popular downtown areas. With a lustrous balance of tranquil surroundings coupled with inspirational design, Shangri-La Vancouver hosts people to the colourful joys of life. Shangri-La Vancouver has been awarded the Forbes Five-Star designation and the AAA Five Diamond honour; one of only four hotels in Canada to hold both acclaimed ratings.
Inspired by our Asian heritage, we obsess over the guest experience and seek to deliver hospitality from the heart. Our Colleagues are our unique strength. We seek to hire and develop charismatic, dedicated, and passionate individuals to make their dream career, a reality.
Join our world-class team as we pioneer new horizons.
Your Shangri-La awaits
We are currently searching for a Health Club Attendant to join our team in CHI the Spa on a part-time basis. With personal commitment and an emotional sense of gracious hospitality, a Health Club Attendant makes a positive impact on guest experiences throughout all aspects of their fitness centre experience by ensuring overall cleanliness, organization and customer service in our health club, maximizing the balance between Colleague, Guest and Owner satisfaction. The hourly wage for this role is $24.64/hour.
Job responsibilities include, but are not limited to, the following:
This role will provide customer service to guests and residents, in combination with general organization, cleaning and administration, by performing tasks designed to enhance guest comfort\
**Responsible for maintaining areas including**: Ginger Bar, Fitness Centre, Locker Rooms and back-of-house Spa areas.
Perform opening and closing duties of the Health Club, Pool and Ginger Bar, per hotel policies
Interact with our guests answer questions regarding our spa, fitness facilities or hotel
**Administrative duties in health club including**: guest registration, inventories, processing guest orders etc.
**Regular tasks include**: preparing headphones for guest use, folding towels, stocking cabanas and pool areas, organizing and disinfecting gym equipment
Ensuring Health Club and locker rooms are clean, organized and fully stocked with towels, literature and amenities
Monitor the Ginger Bar, preparing beverages, maintaining inventory, general cleaning and service of food/beverage both poolside and within the Ginger Bar, as required.
Enter food & beverage orders in the hotel’s POS System, process guest payments and deliver food & beverage ordered.
**Replenish reception and fitness facility amenities including**: Water station, cool towels, magazines and fresh fruit, while following all safety and sanitation policies
Ensure the Health Club area is clean and well maintained and well presented - amenities are displayed to standard.
Ensuring appropriate information is communicated to Spa Consultants and management, as required
Answer guest inquiries via telephone and In-person
Takes ownership for learning and following spa and healthclub policies and procedures
Undertakes other ad hoc related responsibilities, as required
Education & Skill Requirements
Minimum 2 years previous work experience in housekeeping or spa attendant is preferred
Flexibility in schedule and availbiltiy on weekends & holidays is essential
Valid Serving It Right Certificate required
Previous experience in luxury hotels or spas is preferred
Demonstrated understanding of general cleaning and sanitization protocol is required
Demonstrated understanding for luxury hotel standards of service is required
SHANGRI-LA VANCOUVER COLLEAGUE PRIVILEGES
we enable people to live, work, play, eat, and rest well through the environments we create and the memorable experiences we deliver Our Colleagues have access to the following:
Adventure to 100+ Shangri-La Hotels and Resorts with Colleague Travel perks
Experience our renowned food & beverage with a special Colleague Discount
Pamper yourself with discounted wellness journeys and luxury products from CHI the Spa
Enjoy exclusive access to discounted theatre, cinema, and retailers through our partner programs
Indulge in specialty pricing on luxurious pillowtop beds and linens through our partner programs.
Connect your event leads or employee referrals to earn special rewards.
Celebrate with your fellow Colleagues in team recognition events throughout the year
Eligible Colleagues receive a 25% discount on their monthly transit pass
Eligible Colleagues and their families participate in our benefits program, which includes comprehensive health, dental and vision care benefits.
Eligible Colleagues can build retirement savings with employer support contributions
ABOUT SHANGRI-LA HOTELS AND RESORTS
Shangri-La Hotels and Res