Part-time Reception

7 days ago

Mississauga, Canada Dynamic Functional Solutions Inc. Full time

**Company Profile**:
Dynamic Functional Solutions Inc. is a Canadian business that has been a part of the Independent Medical Evaluation landscape for over 20 years. Some of Canada’s top Property and Casualty & Life and Health insurer’s, lawyers, employers, and Government Ministries depend on our medical expertise to provide them with timely, objective, and reliable assessments. Founded on pillars of high service standards, professional integrity, accountability, and respect, our compassionate team puts the needs of the persons that we serve first.

**We are looking for**:
A part time Receptionist to join our dynamic team every Saturday in our Mississauga office, with the potential for more hours throughout the week when needed. In this role, you will be a part of our Assessment Services Department, and will be responsible for managing incoming calls, greeting visitors and directing them appropriately.

**You should have**:

- An ability to articulate your thoughts clearly and professionally, in a verbal and written context
- Strong interpersonal skills
- Resilience and the ability to adapt to fluid demands
- An ability to “think on your feet” and use your critical thinking skills to problem solve, and make decisions that are best for the team
- Completion of high school
- Healthcare industry experience for a minimum of 3 years is preferred
- Solid PC skills with proficient use of Microsoft Office (Outlook, Excel, Word)
- Experience and proficient use of SmartSimple, eClaims Workflow and Expeflow is an asset

**You are**:
**Motivated and results-oriented - **You are someone that is highly organized and an independent problem solver

**A quick learner - **You are someone that enjoys new challenges in a fast-paced and dynamic environment, and has strong critical thinking and reasoning skills

**Service-oriented - **You are someone that is detail oriented and has a strong business acumen

***You will**:

- Answer phones and transfer them to the appropriate staff member
- Resolve client inquiries and provide solutions in a timely manner
- Act as a key point of contact for claimants, clients and healthcare professionals
- Ensure office is within our health and safety guidelines
- Understand and execute our Service Level Agreements to ensure our clients and healthcare professionals are receiving high service.

**When our shared values guide and define our work, together** **we make great things possible**:
**Collaborative** - we bring ideas to the table, so we can excel as a team

**Adaptable** - we are open to new challenges, and we embrace and drive change, in order to continuously improve

**Passionate** - we care about our communities, and we are committed to delivering quality on time, all the time

**Accountable** - we are empowered to make decisions, and own the results of our work

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