Supervisor, Academic Administration

**Job Type**:
Employee

**Duration in Months**(for fixed-term jobs):
5

**Job Family**:
Academic Administration

**# of Open Positions**:
1

**Faculty/Service - Department**:
Cheminement Academique

**Campus**:
Main Campus

**Union Affiliation**:
SSUO

**Date Posted**:
février 27, 2025

**Applications must be received**BEFORE**:
mars 10, 2025

**Hours per week**:
35

**Salary Grade**:
SSUO Grade 11

**Salary Range**:
$87 272,00 - $110 239,00

About the Faculty of Health Sciences About Sciences
Make your mark with the Faculty of Health Sciences Health matters to everyone and we are committed to becoming a nationally and internationally recognized leader in innovative approaches to active living, health promotion, and quality health services.
Our success lies in our students and our people. Join us and every day you will have the opportunity to make a meaningful impact as we grow together and make a great faculty even better.

**Position purpose**:
Reporting to the Senior Manager, Student Services, the incumbent supervises, coordinates and plans all activities related to student services and school operations while ensuring the efficient running of the academic office of the Faculty of Health Sciences. Develops, plans and executes strategies to ensure student-friendly processes and activities.

This is a full-time temporary assignment or contract until September 30th, 2025.

**In this role, your responsibilities will include**:

- Acts as an expert and adviser on procedures and processes related to academic progression, retention and the implementation of mechanisms to ensure the quality of services and the satisfaction of the Faculty's students.
- Develop strategies and programs to increase enrolment and retention rates, and raise the profile of the University, its programs and services.
- Implement standardized processes required for admissions, scholarship offers, updating of admissions files and equivalencies; curriculum changes, course selections; scheduling of courses and exams, exam conflicts; entry of final grades; exchange programs; list corrections and production of statistics required for proper planning of course offerings and course enrollments, etc...
- Prepare reports of varying complexity as requested by the Manager of Academic Progress and/or the Dean's Office to assist in planning and decision-making; collate, analyze and summarize requested data.
- Responsible for hiring and supervising staff under his/her responsibility in accordance with university policies: performance management, resource planning, setting team objectives as well as establishing their development and training plans. Ensures the accountability of team members in the performance of their duties, with the aim of achieving and maintaining high quality standards for the work produced by the office.

**What you will bring**:

- In-depth knowledge of school programs at secondary, college, undergraduate and graduate levels (structures, curriculum, regulations).
- Knowledge of management principles normally acquired through university studies and 5 years equivalent experience.
- In-depth knowledge of faculty and university regulations.
- Experience in project and priority management.
- Experience in problem solving
- Experience in research, analysis and production of statistical data and reports
- Experience in human resources, team and conflict management.
- Experience in customer service in an academic support relationship.
- Ability to work under pressure and organize teamwork around strict deadlines (strong organizational skills).
- Very strong skills in the use of the University's computerized systems and the software required to perform duties.
- Rigorous reasoning and critical analysis skills.
- Leadership and interpersonal skills.
- Bilingualism (French and English) - oral and written expression.

**Key Competencies at uOttawa**:
Here are the required competencies for all or our employees at uOttawa:
**Planning**:Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
**Initiative**:Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
**Client Service Orientation**:Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
**Teamwork and Cooperation**:Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

**Note: if this is a union position**:The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

Prior to May 1, 2022, the Univers