Branch Support Coordinator

1 week ago

Vaughan, Canada Rentokil Initial Full time

Concord, ON
Ambius is about improving the quality of life for people working in offices, hotels and shopping centers by enriching their environment. Our vision is to be the creator of ambience for businesses. We do this by being passionate for our colleagues and customers which are the center of everything we do. We design, install and service interior and exterior plant displays, flowers, replica foliage, holiday decor, ambient scenting and stunning wall art for commercial businesses.
What do our Branch Support Coordinator do?
- Process and release billing for all chargeable sales related to completed installations Enter and manage sales orders, ensuring all necessary documentation is sent to branches
- Set up customers for electronic billing (e-billing), and update in house data base
- Assist with resolving billing or invoice-related issues
- Collaborate with warehouse staff on order requests and address discrepancies
- Provide support and work closely with Ambius colleagues across Canada (Toronto, Vancouver, Calgary)
- Manage purchase orders by issuing, receiving, and processing through two systems (Coupa & NAV 13)
- Code and process accounts payable invoices
- Coordinate with operations teams, vendors, and customers as needed
- Assist the Support Services Manager with month-end data to meet deadlines
- Submit required paperwork within designated timeframes
- Support accounts receivable and collections processes when needed
- Work with customers, managers, operations, warehouse, and sales teams to resolve billing issues and other general matters
- Perform additional general administrative tasks as required

**Requirements**:
What do you need?
- Completion of post-secondary education (College or University)
- Preferred background in a related field of study
- Minimum of two years of experience in an administrative position
- Proficient in Microsoft Word, Excel, and PowerPoint
- Experience with Coupa, NAV13, and JDE is considered an asset
- Capable of managing multiple tasks simultaneously
- Strong organizational skills
- Ability to prioritize tasks and work effectively without direct supervision
- Excellent verbal and written communication and organizational skills
- Strong listening skills
- Focused on quality and customer satisfaction
- Proactive, action-oriented, and self-motivated
- Demonstrates a strong work ethic and maintains a professional demeanor

**Benefits**:
1 Open position
Salary range is $42,000 to $45,000/year with the following perks:

- Company Paid holidays, vacation and sick time.
- Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
- Employee Assistance Program that offers services such as free counselling services and other benefits
- Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
- Employee Discounts (includes many offerings, including cellular/mobile service, (and more)
- Uniform Provided
- Fantastic Tuition Reimbursement benefits & Scholarship Programs

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