Restaurant Host/hostess

**Winner of the " Outstanding Workplace" Chamber of Commerce Business Award** **Co-op Education Employer of the Year Award, Camosun College** **Employer of the Year Award, Tourism Vancouver Island** **TripAdvisor Certificate of Excellence** **Voted Top 100 Patios in Canada** Are you interested in joining the leading culinary hotel in Victoria? We offer a fun work atmosphere that promotes creativity & career development, and boasts a team of energetic, passionate food & beverage and culinary professionals. If this sounds like you, we’d love to meet you **Job title**:Host **Job Status**:Permanent **Joining Bonus: $500 ($200 on joining plus $300 after completing probation)** **Start Wage: $21.43 per hour to $21.93 per hour (at 1yr.) plus gratuities & a comprehensive extended health benefits package** **Summary of Position**: To represent the Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.” The Host greets and seats guests, takes reservations and assists the Server with other duties. **Responsibilities**: - Directs guests to an appropriate table upon arrival with a genuinely enthusiastic greeting - Reads the reservation book and plans seating for the service period using common sense to maintain table turnovers and waiting guests - Aims to serve tables and complete duties in the most time efficient manner without panic or complaint, changing ‘gears’ when business demands - Busses tables and assists with side duties when appropriate - Maintains knowledge of restaurant menus, including features, kitchen glossaries and techniques to deliver accurate information to guests and self-educates and maintains knowledge about food and wine - Ensures the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention - Communicates effectively with guests, supervisors and co-workers using appropriate etiquette and language and works in cooperation and harmony with all colleagues, supervisors and other departments to execute duties and responsibilities with due diligence - Has good knowledge of Inn facilities and city attractions for the benefit of enquiring guests - Complies with the Inn at Laurel Point’s policies and procedures **Qualifications**: - Previous restaurant Host experience required - Must have excellent communication skills - Must be personable and professional - Team oriented & self-motivated - Able to multitask and work in a fast paced environment - Foodsafe Level 1 required - Serving It Right required - Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship **Job Requirements**: - Flexible availability for shift work: morning shifts may begin as early as a 7am start time and afternoon/evening shifts may end as late as 10pm - Must be fully available to work weekdays, weekends and statutory holidays - Must be able to lift 30lbs on a regular basis - Must be legally permitted to work in Canada **Reports To**:Restaurant Manager and Assistant Restaurant Manager **What’s in it for you?** - Competitive Wages - A fun & friendly workplace culture that embraces diversity - Cross-training opportunities to grow your skills - Best staff meal in town and by the way, it’s free - Complimentary parking on non-restricted days during the off-season - Comprehensive benefits package - Colleague of the month recognition program - Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you - Aura waterfront restaurant + patio staff discount - 50% - Need a staycation? We’ve got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2 - Friends & Family hotel discount _(so you can show off your amazing workplace)_ - Industry discounts - Workshops - Cross-training opportunities - Skill and advancement training programs - Shower and locker facilities **Thank you for considering Inn at Laurel Point as your employer of choice** **Job Types**: Permanent, Seasonal Contract length: 6 months **Salary**: From $21.43 per hour **Benefits**: - Company events - Dental care - Discounted or free food - Extended health care - On-site parking - Vision care Flexible Language Requirement: - French not required Schedule: - Weekend availability Supplemental pay types: - Bonus pay - Tips Work Location: In person