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Employee Success Manager

2 weeks ago

Bedford, Canada REDspace Full time

**Employee Success Manager**:
As an Employee Success Manager, you'll be a dedicated people advocate for our developer teams. Your core mission is to champion the professional growth and well-being of our team members. You will be a central point of contact for our developers, ensuring they have the support, resources, and career guidance needed to succeed. This includes overseeing performance management and employee relations for the team. Want to join our team? This is a role that will be based out of our office in Bedford, NS.

**About REDspace**:
We’re proud of the culture we’ve built; collaborative, curious, and people-focused. We support each other, celebrate wins, and never stop learning. If that sounds like your kind of team, we’d love to hear from you.

**What You’ll Do**:
**Be a Partner to Our Developers**:
**Drive Performance and Development**:

- Collaborate with team leads to gather comprehensive performance feedback, ensuring a holistic understanding of each developer's work. You'll help manage and refine the performance review process to make it a valuable and transparent experience. You will also partner directly with developers to create personalized career development plans and identify opportunities for skill enhancement.

**Champion Learning and Growth**:

- Identify skill gaps and learning needs across the team based on performance data and employee feedback. You'll then curate and implement learning initiatives, such as workshops, certifications, and mentorship programs, that support the continuous growth of our technical talent.

**Provide Strategic People Insights**:

- Analyze employee morale and engagement, and provide management with actionable insights on retention trends. You'll help develop and implement initiatives that contribute to a positive and inclusive work environment and partner with HR to ensure our people practices are fair and consistent.

**Requirements**:
**What You'll Bring**:

- **Experience**:
- 5+ years experience leading and mentoring people, with a focus on fostering professional growth.
- A deep understanding of employee relations and performance management, with a track record of coaching and guiding teams to success.
- Direct experience working in a fast-paced technology or project-based environment.
- Experience implementing HR programs, engagement initiatives, or learning and development strategies.
- A strong working knowledge of Canadian employment legislation, HR best practices, and HRIS systems (e.g., BambooHR, Small Improvements).
- **Education**: A bachelor's degree in Human Resources, Business Administration/Management, Organizational/Behavioral Psychology, or a related field.
- **Skills**: Excellent communication, active listening, conflict-resolution skills, ability to analyze data and provide actionable insights.
- **Passion**: A genuine passion for employee well-being and a track record of building trust with a diverse group of individuals.

**Benefits**

**Your well-being**
- Fully company-funded health, vision, dental, EFAP, and life insurance coverage with access to virtual doctor visits via Maple.
- Pension plan contribution matching.
- A flexible Health Spending Account and/or Lifestyle Spending Account.

**Your career**
- A competitive compensation package, commensurate with experience.
- Weekly sharing sessions for projects and technology.
- Free access to a wide variety of training material, including access to Udemy Business.
- Team-oriented education strategy, which includes a professional development allowance.
- Consistent, frequent check-ins with leadership.

**Your Happiness**
- Modern Office Perks: Enjoy our large, beautiful office with free parking, an on-site gym/sauna, and complimentary coffee and snacks.
- Engaging Culture: Participate in social and team-building events and benefit from charitable donation matching.

**Our commitment to diversity**:
At REDspace, we believe that diverse backgrounds, talents, skills, experiences, and perspectives strengthen our business and enrich the communities in which we work and live. We are dedicated to fostering an inclusive environment where knowledge sharing and collaboration thrive, empowering our employees to achieve their best.

We are committed to growing and nurturing a workplace that values and respects every individual. Our hiring practices are based solely on merit and skill, ensuring that all employment-related and hiring decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national or indigenous origin, disability, age, citizenship, marital status, or Veteran status.

Join us in our mission to create a dynamic and inclusive community where everyone can contribute and succeed.

**Need accommodations?**: